Jc Kevin Sathorn Bangkok Hotel

This is by far one of the best place I had ever stayed in, not due to the property itself but the experience and services provided by their manager!!! Didn’t get the chance to ask for his name but he upgraded my room for free to the best suite ever because he saw it’s my birthday and wanted to make me extra happy and cherished. And I 100% definitely felt this way and pampered. Even though not all staff is super friendly but most of them are quite good even the door bell boy and room service housekeeping team!! I don’t usually post reviews but when I do it’s really that good and I would definitely love to come back again in the future! Also it’s located in a very convenient and nice area and there’s a 7-11 just right around the corner. Value wise is also unbelievable! Super amazing experience!

Booked the skyline suite for my family that was visiting. Overall a nice experience. We had two separate yet same bookings but apparently the second one came without complimentary breakfast but expensive anyway. Rooms were great, spacious, and the staff is nice overall. One of the staff was slightly judgemental during our second check-in and almost shoo’d us away thinking we only made booking at the moment and not earlier even though it was made 3 weeks in advance and confirmed as well. Had to debate back and forth to find my booking and then accommodate my family. Our first booking had a baby crib request that was accepted but not provided. Second booking was same but baby crib was provided. On request for later checkout, the judgemental staff rudely said we are full house and use second floor for shower and leave luggage in lobby. Despite explaining that we have an infant, the consideration was not there. Then came the capitalist twist where we were told to pay 1000 Baht for a stay extending 2 hours only which is 2PM. Considering that normal check-in is at 2PM and checkout is at 12PM, it’s easy to seek that duration for a slight delay of checkout. But the mindset of minting money out of someone in need took away the charm of staying peacefully. However, we paid anyway because I was hosting my family and did not want to embarrass them by dragging them out with the baby at 12PM and struggle outside till 8PM for their flight. This left an unpleasant taste. Hope this is fixed for others, I may not be using this hotel for next family visits.

Don’t stay here. This hotel has no right being 5 stars hotel. Really have a cleaning issue i would give 3 stars hotel maximum. The hallway smells. The couch is dirty. The furniture is old. Faucet leak and dirty. I was very disappointed and i booked this hotel for 2 weeks. The staffs are friendly but from what i see they are understaffed. One person doing multiple things at the same time. We asked to change the room. It took more than one hour from the time i asked to the time we get to a new room. We stepped into a new room and there was a clump of hair in the toilet. And a lot of splatter around the toilet bowl. Asked the staff to clean and all we get is they wipe it with a rag. No cleaning solution or anything.

An older style hotel offering high rise rooms and spacious suites. Big comfy bed, great bathroom with spa (which we didn’t use) and a large comfortable living area. Staff on reception need to learn to smile: no hello, no welcome, no smile, checking in seemed such a chore. That aside the hotel was in a good position and breakfast was excellent.