I arrived at the hotel with my sister on 11 August at around 11:00. When we first opened the door, we did not feel welcomed by front desks staff. One lady at reception was pleasant and helpful, but the man wearing a black shirt, may be a bellman, did not greet us or offer a Wai. He was looking at us but did not give us a welcoming impression if compared with my experience in Phuket, the service here quite different. The overall service seemed slow and less proactive! As a Franchise of Wyndham should be improved ! However, i also like to mention that the other staff I met in the afternoon were much more welcoming ,especially the man at reception whom I met during check-out was very friendly. He smiled, greeted us with a Wai, and made us feel much better about our arrival experience. Room was clean and comfortable, although the building it looks quite old. One small point for improvement is the elevator there was no clear sign or information explaining that the room key needs to be activatedfor using the elevator. !
Grand Swiss Hotel
Address: 155/23-24 Sukhumvit Road, Sukhumivt Soi 11, Bangkok 10110, Wattana ThailandAvailability
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I recently stayed at the Ramada by Wyndham on Sukhumvit 11, and it was an exceptional experience from start to finish. The staff went above and beyond, always welcoming me with warm smiles and genuine care. Everything was impressively organized, from the check-in process to the cleanliness of my room. The hotel’s location is unbeatable, there are plenty of local food options just steps away, whether you’re craving street food or international cuisine. Plus, everything you could need shops, entertainment, nightlife, is within walking distance. Whether you’re visiting with your partner, traveling solo, or here on business, I highly recommend this hotel. Huge thanks to the entire team for making my stay so comfortable and memorable!
First off, I have to give a huge shout out to the following amazing people at the Ramada: Nemo Pom Pui Nina Toey They made our honeymoon stay so amazing. From assisting with luggage storage. Room upgrades. The staff at Ramada makes you feel like family !!! They go above and beyond to make your stay memorable The hotel is perfectly located. Close to all the clubs, bars, shops, market but also located off the main road so you can easily get a grab Highly recommend!
I had a wondeful time staying at Ramada. Its an absolute 10/10 in terms of location and services. Pui, Nipa, and Nemo at front desk helped me out a lot and always provided me with good services whenever needed. Bellboy Joey is also helpful to remind you about your incoming delivery orders. Very good location, friendly and professional staff. One of the best spots on the road for great value. And the soundproofing is well enough that you can still get a good night's sleep despite being right on the main road.
I had a wonderful stay at Ramada by Wyndham Bangkok Sukhumvit 11. From the moment I arrived, the staff (special mention to Aosim, Jenny, and Benz) were incredibly accommodating and genuinely kind, always ready to assist with a warm smile. Their hospitality made the whole experience feel effortless and welcoming. The hotel itself is just perfect—clean, comfortable, and thoughtfully designed to make guests feel at home. Everything was well-maintained, and the overall ambiance was relaxing after a long day in the city. What truly stood out was the level of service. The team went above and beyond to ensure that every need was met, making my stay not only convenient but also memorable. I would definitely recommend this hotel to anyone looking for a comfortable and pleasant stay in Bangkok.
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