We stayed here from 25 July for 4 days, and the location was very convenient, just as many other guests have mentioned. The front desk staff were friendly, professional, and welcoming throughout our stay. The hotel also surprised my wife with a birthday celebration, which made our trip even more memorable. The service was outstanding, and I would like to thank the entire team for their warm hospitality and excellent service. It was one of the best hotel experiences I’ve ever had. Highly recommended! Note: I used a photo taken by someone else to represent the front desk officer, as I didn’t take a photo during our stay
Grand Diamond Suite
Address: 888 Petchburi Road, PetchburiAvailability
Description
Facilities
Reviews
The suite was well-equipped and very clean, although it is starting to show its age. The view was spectacular, the breakfast was excellent, and the staff were incredibly friendly and helpful. There are plenty of shopping malls and great street food options within walking distance. The location is perfect. One suggestion for improvement: the air conditioner could use a thorough cleaning.
The rooms need update asap. It is also Not quiet. We got there and first time using the toilet we saw a leaking that was a lot. We called, they send someone to look but didn't fix. Next they somebody else went there to look but didn't fix it and then someone went to fix. Good thing it was and easy fix. The toilet paper was just a little bit so we had to ask for another which didn't got delivered so we used the tissues lol. The place is clean alright, the AC comes straight to our face at night, not pleasant at all, the lights are a trick. I called for a sewing complementary kit and they didn't delivered it. Because we placed a do not disturb sign, they didn't delivered the water. I asked and still nothing so I went outside to find a house keeper who gave it to me promptly. I don't care if we are leaving the hotel in 5 hours, once we are still there we should be treated as a customer. We switched to another hotel because of these issues. The staff is nice, the breakfast is complete and delicious.
The location of the hotel was excellent. The breakfast too was very good. The cleanliness of the carpet and the upholstery was horrible. The carpets we're filthy dirty and the upholstery was old and rundown.
The hotel offers an excellent location in the heart of the city, within walking distance of the MRT, major attractions, and numerous shopping and dining options. I stayed in the Executive Suite, which was spacious, clean, and elegantly designed. The suite included two bedrooms, a dining area, a kitchen, and a comfortable family room. The central air conditioning worked perfectly throughout the stay. While the property is well-maintained, some of the furniture feels a little dated due to the hotel’s age. Overall, it was a pleasant and comfortable stay.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
