Private Arrival Transfer: Bali Airport To Hotel

Very good - Driver was at the airport on time. He was very friendly and provided a few things to do whilst in Ubud. Also made contact during our stay to offer other tours, however we had made booking prior to our arrival.

<p>Great I was exhausted after my international flight and they took good care of me.</p>

<p>Great service! friendly driver that told us a lot about Bali.</p>

<p>I had an experience with Viator which admittedly was not entirely their fault. I had not checked my flight info prior to departing Australia and arrived at the airport to find my flight had been cancelled then rescheduled for later the same day. I was stuck at the airport and was reassured by the airline that my shuttle operators in Denpasar would be aware of the changes in my flight and be there to pick me up when I arrived. Not true!<br/> Upon arriving at Denpasar I 'ran the gauntlet' of people holding signs with the names of travellers they were picking up to find my name was not there. I went to the Information Desk and asked them to contact Viator. They got hold of two men who seemed to be subcontractors for Viator, who did not appear too happy when I told them I needed to go to Ubud! One of the men said they would charge me '350' to take me there. Luckily, I had confirmation of my transport booking and payment so the second guy reassured me I would not have to repay.<br/> I was driven by the first guy to my accommodation. He was friendly but did keep trying to get me to organise with him to take me on tours but I declined. <br/> I later found that 350K Rupiah is about the going rate for transport from Ubud to the airport and having paid about 800K, I feel pretty ripped off. I guess I have learnt several valuable lessons from this experience: always confirm your flights before departure, don't count on your shuttle operator checking for flight changes if you don't turn up and research the going rates for transport to/from the airport.<br/> Next time I will either contact my hotel to recommend/book airport transport for me or just use one of the taxi operators at the airport.</p>

<p>Being Bali novices, we booked this airport transfer before we left Australia. It cost us 99 AUD for four people, which on the face of it seemed reasonable at the time. Nothing wrong with it per se, as we were greeted at the airport by a lovely gentleman who was hoping a card up for us etc. However, our return journey to the airport only cost us 25 AUD and was much faster as the driver took us via a toll road. So, not only was the original trip much more expensive, they also saved themselves extra money and took much much longer by using the back, more crowded roads as they didn't want to pay the toll. The 'tour guide' then also pressured us into meeting him at our hotel the next morning to discuss further excursions through this company Tour East. We did so and signed up for a half day tour to 'Turtle Island' which was also overpriced in AUD. It was a complete waste of money and more fool us for not reading the Trip Advisor reviews on that particular trip beforehand. Do not book this transfer-</p>

<p>Good for first experience probably get a taxi if I went back</p>

<p>About 4 times as expensive then should have been had we known better and booked it through hotel, however as it was my first time in Bali l had no idea SO ADVICE FOR FIRSTTIMERS...... when you have hotel confirmed, email and tell them you want airport pickup and if they are helpful and reputable hotel they will organise for you at a cheap price if not get a new hotel there is a million of them in Bali.</p>

<p>Was hard to spot our driver amongst the throng of people in the arrival hall each holding a placard with names on it. Took us a few minutes to figure out ours! Once we got our driver everything was fine. He was polite and very helpful. Happy to recommend.</p>

<p>Highly recommend booking this to avoid they mayhem of taxi drivers at arrivals who will probably try and rip you off.</p>

<p>The driver was there at airport waiting for us on time. He was helpful in giving us ideas for time in Bali but was pushy for information regarding our activities that I felt had nothing to do with him. He obviously wanted us to use him again while we were in Bali.</p>

<p>A very stress free transfer, particularly as my partner arrived in Bali at night, the staff very polite friendly and helpful xx</p>

<p>I booked this service to take me to my hotel in Kuta. It was wonderful having someone waiting for you so you don't have to haggle with a huge group of taxi drivers for a ride to your hotel. I later realized the cost of this is WAY more than you would spend taking a taxi, but I learned!</p>

<p>Plane was late arriving but driver was waiting for us, courteous and helpful driver. Great service</p>

<p>This was way over priced. You are better off getting a cab from the airport. They will take you to your hotel for around twenty USD.<br/> So out of line for this transfer. We paid 80 for four people. Not good at all.</p>

<p>Good driver, but it will be better if the car is more LX cause it's written Luxury car in the ad.</p>

<p>The man who collected us from the terminal to the vehicle was very chatty - the man driving the vehicle didn't say a single word - the chatty man came to our resort the following day and harassed us to use his particular company for tours during our holiday - the vehicle was not of the same quality as the one in the photo - won't be using this service again.</p>

<p>Driver did not come on time at airport. had to call the company. waited for 30 minute at airport for driver.<br/> when driver finally came he had no idea where our villa was. and we had sent address to company when we did booking. he ended up driving around asking random people for directions. a trip that should tak 25 minutes from airport took 1 hour and 30 minute before he finally found our villa. worst airport pick up service I have ever encounter.</p>

<p>Absolutely brilliant - we had been delayed by 6 hours. We should have been arriving in Bali at midnight but didn't actually arrive until 06:00am. We had no way of contacting viator to let them know about the delay and decided to deal with how we would get to the hotel when we arrived at the airport in Bali as did not think there would be anybody there waiting for us. To our absolute delight there was our driver when we walked through waiting for us. Straight forward journey to get us to the hotel. Very happy with this service and will definitely use viator again to book private transfers to and from the airports.</p>

<p>The man was late. When I finally found him after a 15-minute search he politely apologised for being late because he thought I would take a long time clearing custom and retrieving my baggage.</p> <p>I paid USD 49 for this 30-minute private transfer. I wouldn't have minded the delay if I had paid less for a shared transfer.</p> <p>The fact that nobody was manning the telephone helpline provided when I couldn't find the guy and needed help is another reason I find this service OK but could have been better.</p> <p>The bright side is the guy and the driver were polite and pleasant.</p>

<p>Arrived early and waited patiently for us to check out. Clean and comfortable transport. Highly recommend!</p>

<p>Ok service but not great. Hard to find at the exit of the airport. Had to wander around for 5 minutes. Then tried to charge me extra to use the express way to the south of the island. I had to convince him that it was included in the price</p>

<p>We were picked up by the Representative of Tour East, but found him to be a nuisance. He thought he was our Tour Guide for the whole of our stay, which he wasn't!!! Then he kept pestering us. He wanted us to pay for any trips by cash, but we wanted to use our Credit Card. He kept on pressing for cash and even brought a Driver with him to take us to an ATM - and as Bali is a very difficult place to use Cash Machines we refused to do this. In the end I told the hotel not to put any calls through to me from him. Very disappointing.</p>

<p>The Bali airport was a zoo and there were tons of aggressive taxi drivers wanting our business. Luckily our representative was there to take us through the chaos. Mini bus was fairly clean and the driver did a good job in taking us to the hotel safely. Would highly recommend booking a transfer rather than trying to deal with negotiating a ride with the taxi service at the airport.</p>

<p>It was nice to be greeted in a foreign country with a friendly smiling face. Seamless transfer to our Hotel. Quick exit from the airport into our car and then direct to our HOtel with a driver and a friendly English speaking guide who filled us in with some information regarding Bali. Would definitely do it again this way, rather than getting a taxi.</p>

<p>not good i have paid $80 for bad car ! and not use alphard wtf !</p>

<p>My aircraft was late. However the guide was at the airport with signage and greeted me with a smile and courteously. The trip to the hotel was pleasant and quick. Very good service.</p>

<p>Driver was friendly, courteous and professional. We had an 11pm landing and needed to get to Ubud. It was very comforting that I was able to arrange transportation ahead of time. Once less thing to worry about after a long flight! Definitely recommend, especially for a first-timer in Bali.</p>

<p>they were there waiting for us on arrival and provided a safe and clean transfer. i would recommend their service.</p>

<p>excellent service with very accommodating English speaking guide and friendly driver made the start of our very hot Bali trip so easy thank you Asri from EastTours</p>

<p>A great transfer. Someone was waiting for me as soon as come out of the baggage claim. Which was great even travelling alone.</p>

<p>Was meet at airport and taken back to hotel was very prompt service.</p>

<p>Tour was great, drivers were fantastic and extremely prompt - priced well and definently worth the money.</p>

<p>Pickup was handled seamlessly and drive to our hotel was pleasant and safe.</p>

<p>On our recent trip we booked a private transfer from Denpasar airport to our Seminyak hotel. In the arrivals hall we looked into the sea of drivers searching for our name, in the end we had to announce it over the P.A. system and finally he found us. The driver was great and the assistant was excellent, will definitely use this service on our next trip to Bali.</p>

<p>The price for this was very high, but as the delay through the airport was around 2 hours, this could be understood. The driver was waiting when I arrived. The journey to the hotel was agressive, which we thought was the Bali way of driving, but we found all the local drivers we rented in the east of the island, very relaxed and calm, so I think it is either these particular drivers or those from the west that are like this. Not a comfortable ride.</p>

<p>Excellent to deal with, was waiting to pick us up at the airport, great driver made us feel safe. Thank you. I will book again with this company.</p>

<p>Arrival transfer didn't turn up. 2nd time this has happened with viator wont be booking again</p>

<p>The pick up was straight forward enough - easy to find. Car was OK, nothing special. What was special, and made our holiday infact, was Anjenna the tour guide who picked us up from Tour East. I was worried after reading previous reviews that she would try to sell us tours - so when she started to ask I was dubious. But as it happened I did actually want to do some tours so we kind of went with it. She was so helpful, the tours were fantastic, We felt like we had arm of support throughout our whole holiday as she helped us plan things and took genuine interest in how they went which will help advise future bookers. She was just professional and lovely - not at all pushy sales. I'm glad I wasn't put off by previous reviews.</p>

<p>Transfer was waiting in the hotel lobby for us when we went to check out. Nice, easy drive to airport. Would book again!</p>

<p>I had to call them 3 times as a I arrived to look for them in Bali. Perhaps they should of gave better meeting point destination until the end after 30 mins wait we called her on the loud speaker. Car had sitcom and was new.</p>

<p>Although it was hard to find your name when you first arrive great pick up and our guide asri was very helpful when we first arrived... Also when we left we wanted to be picked up early and that was no problem for her... If anyone goes to Bali we highly recommend asri...</p>

<p>Other than a flight delay and slow through customs all was very smooth with the guide waiting patiently for us.. Good guide and driver who entered into interesting conversation.<br/> Would definitely use again.</p>

<p>I highly recommend this company! When I made the booking online only a few days prior to my Bali trip, I did not realise what an amazing service would be provided to me. Not only did we receive a personal greeting and pick up from the airport and smooth transfer to our hotel, but our guide Mantik was extremely willing and helpful in organising tours for us including a whole day out with him as our guide and a driver taking us around Bali. This was my first trip to Bali, and will definitely not be my last. I will definitely be using this service again and will recommend to all my friends going to Bali. Thank you very much for an amazing first trip to beautiful Bali!!</p>

<p>Everything went smoothly. We easily found our guide who was holding a Viator sign with our name on it in the arrivals hall. We were taken directly to our hotel.</p> <p>Our only complaint was that we had been traveling for 40 hours and were given a sales pitch on the way to the hotel for additional tours. We were too tired to think at that point and just wanted to get there. Otherwise, everything was great.</p>

<p>Very prompt service, the people where very friendly. I would like to recommend Nuhar's name. Ask for Nuhar next time you go th Bali.</p>

<p>I was happy with the service. The taxi operator was there waiting for us with our names on a card. He dropped us off at our hotel. On our way to the hotel he enlightened us about the attractions, to be seen. I would recommend him to any visitor to Bali.</p>