Great communication and friendly service, Hilman was very well-spoken and car was really tidy. Highly recommended will definitely use again.
About Activity
What's Included
Includes
- Airport fees and charges
- All road tolls
- One-way private transfer
- Meet-and-greet service
- Insurance
Excludes
- Gratuities
- Excess luggage charges (where applicable)
Departure & Return
Departure Point
- Pick-up at the Airport, Please make sure the phone number in your booking is the correct phone number we can contact you via WhatsApp or you may contact us via WhatsApp to confirm all information for smoother transfer process
Itinerary
• Please make sure your phone are active and able to take call, or connect your phone to wifi which is free in Bali Airport and have WhatsApp application installed, this will make it easier for us to contact you and you contact us in case you need longer than 1,5 hours waiting time.
• Offset Time is 30 Minutes from Flight Landed. To give you enough time to proceed with immigration and luggages we will set an Offset time 30 Minutes from Flight Landed Time which mean Driver will enter the waiting area 30 minutes after flight landed time.
Language Offered
Additional Info
Cancellation Policy
Reviews
Great service and excellent communication made for a stress and hassle free pick up and transfer to accommodation.
Driver was on time. Helped with luggage and provided excellent tips regarding the various attractions in Bali.
Best transfer service we have had ever. The driver, a young lady was polite and friendly and very efficent
Rico was there on time Great service excellent English. Will be using again , highly recommended. 5 star service
Great driver, very helpful with the luggage. Highly recommended!
Very good experience with Sapta. He was punctual, professional and very helpful. Our airport transfer couldn’t have been better, we highly recommend him!
He generally handled a good jobs but there was confusion in pickup point. His communication is satisfactory.
On time and sign was easy to find. Driver was great, very helpful and friendly. Definitely book again.
Everything went smooth according to plan. Received a video message showing the meetup location and was able to find it easily by looking at nearby landmarks like the restaurant and fence style. There were like 200 people with pickup signs in the arrival area so it was easier to just watch the video than try to read every single sign.
Our driver was pleasant and communicated very well to ease the process in the airport. Will recommend to others
Made contacted us two days before our arrival to confirm all the details and ensure everything was accurate. Upon our arrival, he was already waiting for us with a large sign displaying my name, which made it so easy to spot him! He was very pleasant, professional, and welcoming throughout the experience. I would highly recommend Made to anyone looking for a reliable and friendly driver. Booking through the app was also an absolute breeze! Overall, a smooth and hassle-free experience from start to finish. Thank you, Made, for the excellent service!
Really easy to book with, and clear communication. It was great to hear from them with an introduction a few days before arriving, which made it easy to communicate upon arrival.
Viator has been my preferred airport transfer in Bali several times a year, and whilst in Europe also for a long time. Mostly satisfied with the professionalism, courteous manner and safety, albeit my most recent from Denpasar airport was not. I was notified there was a change of transfer driver when I landed. Let’s say, I cannot trust Viator again as it is the second occurrence. As a solo traveller one needs to feel comfortable, safe and relaxed but, not with this driver’s demeanour. Take a chance if you like but I will be using hotel transfers from here on.
Excellent service and so easy. Booked and paid online in Australia then arrived and saw my name. The driver had sent me three photos of his location on WhatsApp. He was generous and kind. We were so grateful after leaving Tasmania at 10am and arriving at midnight. 10/10
Our driver was very friendly, welcoming and patient. Our flight arrived about 45 minutes late, and we then faced a huge customs queue with around 300 people. Despite this, he waited approximately 40 minutes for us, which we really appreciated. During the journey, we asked him to use the toll road to save time. The actual toll was around IDR 15,000 (approximately AU$1.50). There was initially a little confusion because the driver requested US$5 for the toll, referring to conditions published through Booking.com. However, we had booked our transfer through Viator. We explained this and gave him IDR 15,000 in cash so that he would not be out of pocket for the toll. Apart from this small misunderstanding, the transfer was pleasant and comfortable, and our driver was friendly throughout. We also told him that we would be very happy to use his services again for other trips during our stay in Bali. Thank you for the warm welcome to Bali and for patiently waiting for us after a very long arrival process!
Met as agreed with name sign at the arrivals hall. Waiting there on time and driver was polite and friendly. Unfortunately the traffic was bad especially as we neared Ubud and the A/C wasn’t working well.
Echo, our driver was so amazing. In our hour drive from the airport to our hotel in Ubud he told us about Bali, the people and culture. He was super knowledgeable and just an overall nice person. Highly recommended!
Ketut was my driver from the airport to my hotel and I was so happy with his service. He welcomed me with a sign with my name on it, offered me a cool drink and drove me very safely to the hotel. Great service !!
I arranged a private driver pick up for when we arrived at Bali Ngurah airport. Our driver. Barel Muhammad's comms were excellent and we had no issues meeting up with him. The trip was fine and Barel was very pleasant to deal with. He's a great representative for Viator.
Most courteous driver. I was a little apprehensive coming from a long haul flight the driver was very courteous and helped ensure that he communicated with me so that we linked up in the sea of people who were in the airport waiting area.
Easy transfer no problems waiting for you on arrival friendly staff highly recommended perfect transport
Easy booking process and the driver provided excellent communication before our arrival, happy to recommend.
I enjoyed my driver a lot. His name was Jero. He was able to take me two hours to my villa from the airport in rush-hour. He was a nice person and personable, and it was easy to find him from the airport. He kept in contact with me the whole way, and by the time I got into the car, he gave me a lot of information about Bali as well as tours and his WhatsApp to contact him later if I needed any help finding experiences. What a friendly person! It was lovely to me after such a long flight
We were not picked up and had to pay for a taxi.
OMG!! Kadek Gio was AMAZING!! He was on time for our pick up and waited patiently as we navigated almost 2 hours after arrival the hectic airport shenanigans. He spoke good English and gave us recommendations on places to eat and tour. He was very helpful with luggage. I would choose him all over again!
Our taxi driver was absolutely amazing! He was friendly, reliable, punctual, and made our ride so enjoyable. We couldn’t have asked for a better driver and would definitely recommend him!
I had a brilliant transfer from the airport to my hotel in Ubud. The driver was super welcoming and happy to chat, which made for a great experience. Keen to talk and learn about the English language, and more than happy to entertain my attempts at Bahasa.
Ketut was communicative and clear about how to connect with him upon arrival, which was exactly what I needed after a long flight. And then he was helpful, friendly, and professional for the drive to my hotel. Couldn't be more glad I booked this service, it was the perfect way to start off my holiday in Bali!
Was driven to my hotel in Nusa Dua from the airport. Good communication by my driver over Whatsapp, tell me where he was. Quick & safe driving to my destination
Waiting for us on arrival with decent car
Sutra was a great driver. He was right at arrivals with a sign with my name on and helped us with our bags to the car. He was very friendly throughout the trip. Then he was careful and efficient as we navigated through Bali all the way to our hotel in Ubud. We felt safe and comfortable the whole time. Ended up booking him again for our trip back to the airport.
We were late getting in and took while to get baggage. The guy waited and very pleasant. Great experience.
Airport pickup & transfer to our hotel was great. He even stopped at a grocery mart on the way so we could pick up beverages.
Everything was coordinated smoothly and seamlessly. Great communication and our driver was waiting for us as soon as we arrived and got us swiftly to our hotel, we are very grateful for a welcoming and easy arrival!
Other travelers should know that the drivers will try to contact them a day before so they can schedule a meeting place. I liked that Bagus was standing outside of the airport with a sign that had my name on it.
Booking the service couldn’t have been easier. Once booked and paid for communication was easy and friendly. Got us to our destination in great time.
Is transfer from the airport to the hotel was a short journey, but sorted a lot of hassle of taxis at the airport. Will definitely book again.
Katek was our amazing driver and he was so nice and sincere from the beginning to the end. Exceptional service and smooth communication, we are very satisfied and felt safe and taken care of from pick up to drop off.
Very unreliable, our fare was paid in advance and after waiting for 40 minutes the driver did not attend
Very happy to see booked driver Aditya on arrival bali airport. Very pleasant knowledgable man. Will ask for him when next in Bali
Ontime. Easy to find. Friendly driver. A must when arriving to Bali. So much easier than trying to find a taxi upon arrival
Quick, convenient and easy to book through TripAdvisor. The driver was ready and waiting and communicating from the time I landed which was reassuring. The driver was polite and respectful. Will definitely book this way again
Great service received a message the night before and one when we arrived. Sign on arrival outside of customs overall great service and made it so easy at the airport
He’s instructions were very clear and easy. Polite and a good driver Car was clean and driver also Definitely recommend
Brans was very helpful, friendly and professional. His communication was perfect through WhatsApp to coordinate our collection from the airport. We are happy to use his services again, and recommend him highly to others.
Perfect driver was nice and helpful and easy to find in the airport with the directions given to me.
The driver was waiting on me with a name sign and he was easy to find. He was professional and took me straight to my hotel.
I got Fadil. Great driver and communication beforehand and at pick up. Waited for me while I had a luggage delay and got to my Hotel in good time.
Punctual, great communication, friendly and helpful. Always professional and reliable, with a genuine commitment to providing excellent service. Easy to deal with, responsive to questions, and willing to go the extra mile to ensure a positive experience. Highly recommended and would happily use their services again in the future.
Monday through Friday 9 am to 7 pm EST
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