Airport staff were very unfriendly and unhelpful. Countries that seriously reject Chinese people are extremely unfriendly towards them. Because most of the tourists are westerners. Never returning to this counties.
About Activity
What's Included
Includes
- Private transportation
- Porterage for 1 piece of standard sized baggage
- GST (Goods and Services Tax)
- Bottled water
- English Speaking Licensed Guide service
- Air-conditioned vehicle
- One-way shared transfer
- Fuel surcharge
- Insurance
Excludes
- Excess luggage charges (where applicable)
- Gratuities
Departure & Return
Departure Point
- Traveler pick up offered
Itinerary
When making a booking, you will need to advise your flight details and your accommodation details. Your transfer will be confirmed immediately and you will be provided with a travel voucher to present to the driver.
Don't forget to book your Airport to Hotel transfer!
Language Offered
Additional Info
Cancellation Policy
Reviews
Our driver was there early and we got to the airport with no issues. A great service overall. Would definitely use their services again.
A great lounge very good selection of foods for most tastes,there is a chef who cooks pasta dishes to order using fresh ingredients this is a really lovely service to provide, usual drinks available, atmosphere is relaxing, ahh Bali we will be back
<p>Friendly helpful staff, nice vehicle. Waiting for me even though flight and trip through Customs was delayed.</p>
<p>On time as always, reliable and helpful guys with the transfer.</p>
<p>Good price, very easy to organise, and good service</p>
<p>Terrific, easy, will definitely use this service again.</p>
<p>Driver arrived on time as advised, car clean and comfortable, stress free.</p>
<p>Driver arrived promptly and explained to me the options I have, since the airport closed down due to volcanic ash clouds around. They waited for me to think through. Very good service, nice staff.</p>
<p>punctual and simple pickup; friendly and helpful driver. would recommend!</p>
<p>Very pleased with the pickup from our hotel. They even came early so no stress involved.</p>
<p>A little worried as advised needed to phone the company three days before departure, and didn't have a phone. Used internet connection and tablet to e-mail the company three days before and this worked fine. The taxi arrived exactly on time, the car was air conditioned and clean. The driver was a safe driver, the guide with him was chatty and informative making the trip pass very quickly. Would recommend to anyone needing transport, and we will use this company again.</p>
<p>The transfer from Hotel to Airport was smooth, they were on time. Nothing to complain.</p>
<p>Excellent! Easy to spot Viator Rep outside arrivals terminal. Clean transportation and very friendly staff.</p>
<p>excellent service guide waiting at airport with sign in hand</p>
<p>Prompt pickup as changed the pick-up point and was transferred to airport in plenty of time. Guide explained clearly about where to go and the cost of the departure tax once in the airport.</p>
<p>Arrived right on time. Loads of traffic but still made it to the Airport with plenty of time to spare.</p>
<p>I expected the tour company to give me a call or leave a message at least the day before as to what time they would come to pick me up. Still hadn't had a call by 9 hours before they were approx supposed to pick me up so I got the reception at my hotel to call them.. Received a time for collection and then they turned up 20 mins late for my transfer to airport for international flight.. Not the best experience I've had with Viator..</p>
<p>I messed up my dates when I booked online for my return trip to the airport from my hotel, and didn't realise until a few days before my trip. I contacted Viator by email before I left but they didn't get back to me in the timeframe advertised (3 days) so I had to ring them the day I left for holiday. They said they would get back to me while I was on holiday, before the due date of my return trip. They didn't. Nevertheless the local tour company did their usual communication to me 2 days before departure to let me know what time I would be picked up to go to the airport. So a) many thanks for honouring my booking even though I got the dates wrong, however b) no points for promised communications that never eventuated on 2 occasions.</p>
<p>My Guide and Driver were both very attentive, the guide was very interested in my trip and if I had enjoyed my stay, thank you both.</p>
<p>Tour East were wonderful, and our guide Budi was fantastic. He booked some tours for us also, and when we needed to change the dates, we jsut gave him a call and he sorted it out for us - no problems.</p>
<p>I waas most impressed with the pleasant and informative service provided for transfers to and from the airport. There were offers of tours (without pressure) and the tour pamphlets provided were most helpful.</p>
<p>Faultless!<br/> Thanks for making the experience so painless overall</p>
<p>Excellent service. Will use again and reccomend to others.</p>
<p>Was there bright and early to pick me up, maybe a little too early I think. But when we got to the airport the gentleman got me a trolly and explained where I needed to go and what to do, so he was very helpful. Good job.</p>
<p>This shuttle was good. Friendly, on time and helpful. Also very apologetic for the night before (please refer to my review for 13.11.11 shuttle).</p>
<p>Excellent and personal service .....wow.....great company</p>
<p>They were there waiting for us, very friendly, air conditioned car which was nice and clean and took us to the hotel with no fuss. Would highly recommend.</p>
<p>absolutely fantastic service. Highly recommend this service. Budi our guide and his driver were extremely polite, helpful and informative, they made our welcome to Bali smooth from the airport direct to the hotel. Thank you!</p>
there to meet us on time after first flight was cancelled. offered tours and advise excellent service
Reliable as usual. Comfortable private transfer provided with driver and tour company member of staff to explain the airport procedures.
Very friendly & attentive. Would recommend especially if you're traveling alone.
All went well. Because our villa was hard to find, they sent the same driver who dropped me there on arrival. Very happy with the service.
Pick up time was perfect with arrival at the airport at the correct time.
Pickup at my hotel was right as scheduled. The guide had confirmed my flight, so I was all set to go.
Very punctual, helpful guide. He even confirmed the flight prior to picking us up at Conrad Hilton Hotel in Nusa Dua!
Checking our return flights for us meant we didn't have to worry about remembering to do it just a few days before we left or think about ending the holiday until the last minute. A very worthwhile arrangement to make.
Monday through Friday 9 am to 7 pm EST
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