I am staying at Santi Mandala for the third time, and once again I am having a wonderful experience ❤️ A special thank you to Ayu at breakfast, who is always so kind, friendly and incredibly helpful. Her warm smile and caring attitude make every morning even more enjoyable 🫶🏼 The food at the restaurant is absolutely delicious, with amazing flavours and beautifully prepared dishes. Everything we have tried has been excellent. Thank you to the whole team for making my stay so special once again. I am very happy to be back at Santi Mandala! 🥰🌴❤️ If you are considering visiting Santi Mandala, be sure to follow them on Instagram so you don’t miss any updates, beautiful moments and special offers! 📲✨
Santi Mandala Villa & Spa
Address: Br. Bucuan, Ds BatuanAvailability
Description
Facilities
Reviews
The hotel is in a beautiful location, but unfortunately the rooms are very outdated. The open bathroom was okay and overall reasonably clean. What really annoyed us, however, was what happened at check-out. We were charged for two Cokes from the minibar that we supposedly consumed. This is simply not true! We only took one bottle of sparkling water from the minibar – nothing else, and definitely no Coke. At check-out, the staff member spent a long time trying to clarify the situation. Since we had to leave and simply didn’t have time for a lengthy discussion, I eventually paid for the two Cokes. Not because we drank them, but only because we had to leave. It’s not about the cost of two Cokes – it’s about the principle. Being charged for items that we definitely did not consume is absolutely unacceptable and left a very negative impression at the end of our stay. Because of this experience, we unfortunately cannot recommend this hotel and would definitely not stay here again.
Had a very pleasant stay at this resort. The property is surrounded by beautiful greenery, creating a peaceful and relaxing atmosphere. The staff were friendly and attentive, and the service was excellent throughout our stay. Special thanks to Ayu for her warm hospitality and outstanding service. A great place to stay, and I would happily recommend it to others.
Had an amazing stay here. The scenery is stunning and the property is beautifully maintained. The staff were incredibly friendly, always smiling, and eager to help with anything we needed. Our room was spacious, clean, and very comfortable. The massage experience was exceptional it was tailored to my needs, deeply relaxing, and I left feeling completely calm and refreshed. Overall, I would highly recommend this place to anyone looking for a relaxing, high quality getaway.
This property is truly a hidden gem in Batuan, Sukawati, ideally located approximately 25 minutes from both Ubud and Denpasar. Set amidst serene natural surroundings, the river and lush landscape create an atmosphere of remarkable tranquility and seclusion. Our villa was beautifully appointed and featured a private pool, an upgrade that was unquestionably worthwhile and greatly enhanced our stay. The culinary experience was equally impressive; dinner was exquisitely prepared, with the Balinese duck standing out as a particularly memorable dish. Breakfast was offered as a thoughtfully curated buffet—intimate in scale yet abundant in quality and variety. Most notable was the exceptional level of service. The staff were consistently warm, attentive, and highly professional, ensuring a seamless and comfortable experience throughout our visit. This property comes highly recommended, and we would most certainly return in the future.
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
