Writing this at midnight 1am, rooms are next to main street, super loud motorbike sounds in front every 10 mins cannot sleep. We arrive at 8pm, and the showerr has NO HOT WATER!! Will never come back for sure. Wont even stay for free. And the rooms have no sound proof at all, each time yoir neighbor close door, u can hear every sound. Room is old not like in pictures, beds are old.
⭐⭐⭐ Grand Mega Resort & Spa Kuta — 4 stars on paper, 3 stars in spirit If you’re a student, backpacker, or just trying to keep your Bali holiday budget intact, this place could be right up your alley. It’s very budget-friendly, and you definitely get what you pay for! The rooms are definitely showing their age — think “vintage, but not in a good way.” The safe had no batteries, so thankfully I wasn’t carrying around enough valuables to make that a major concern. Hot water is more of a special guest appearance than a regular feature, and the beds are hard enough to make you question whether you’ve accidentally booked a room with a concrete slab. 😂 The windows could definitely use a clean, the soundproofing is practically non-existent, and the fridge was about as cold as a warm beer. Breakfast, however, was genuinely good — probably the highlight of the stay. Unfortunately, there aren’t really any lunch or dinner options at the hotel, so you’ll be heading out if you want anything beyond breakfast. Overall, I’d describe it as a very low 4-star hotel, or a solid 3-star hotel with ambition. Would I recommend it? For students and budget travellers, absolutely. If you’re looking for luxury, comfort and a silent room with a properly functioning fridge… perhaps keep scrolling. 😂 3 stars — cheap, cheerful and definitely not fancy.
Not worth visit if you planning go there as anniversary place or honeymoon, for some reason the bed is moist. Had to early check out. For backpackers it seems alright.
I don't want to say dirty or anything, but the room smells a bit like damp mold and other things that are hard to describe in writing, there are some insects that come from who knows where even though I'm on the 2nd floor, these rooms need renovation, the floor is also a bit dirty, very dirty, and has peeled off even though only a little. but the food and service are very good, very satisfying. but I don't expect to stay here again and I hope you guys change.
I was very disappointed with the service during my stay. Some staff members were unfriendly, unhelpful, and treated guests unfairly. I felt that customer concerns were not taken seriously, and the overall attitude from staff made the experience uncomfortable rather than welcoming. The service was inconsistent, and it seemed like certain guests received better treatment than others. For the price paid, I expected professionalism, respect, and fair customer service. Bali is known for hospitality, so this experience was extremely disappointing. I hope management improves staff training and treats all guests equally and respectfully in the future.
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