Not bad, not great. Paid for all inclusive but lots of stuff was not included - so why call it 'all' inclusive? Seemed like they wanted to charge us for as much as possible - that's not how all inclusive is supposed to work . Great snorkelling - lots of turtles and sharks. Some staff were awful - not sure why you have rude and miserable staff working at a '5 star' resort. Not close to 5 star - disappointing!
We had an amazing stay at NH Collection Maldives Havodda Resort. The island is very quiet and relaxing, perfect if you’re looking to disconnect and slow down. It was beautiful to be able to walk from one side of the island to the other in about 15 minutes, surrounded by incredible water and lovely marine life. The atmosphere throughout the resort felt very intimate, with great restaurants and a really nice overall vibe. The beach bar was also a highlight, serving excellent cocktails and a great place to relax by the water. Overall, we truly had the time of our life and would definitely recommend it for anyone looking for a peaceful Maldivian escape.
I stayed Jan 27th - Jan 31st 20206. The accommodations (over water bungalow) and service was amazing. Rashed always kept our room super clean and stocked, we were very grateful for him. The Pool Bar Server and all the Restaurant staff were giving 10 star service. I was amazed on how well we were treated! My 1 Star comes for our last day. We were told the night before - around 8pm that our sea plane transfer was at 11am. That would not leave us enough time to catch our flight at 1pm. When we talked to front end they said they would let us know by tomorrow morning but try to change the time to 9am. At 6:20am I received a text saying our sea plane transfer was at 7am. I had only woken up to the text. We begged for an extension and they were able to accommodate 7:30am . Upon checking out. I was given a 3600$ USD charge although our resort was already paid for through our travel agency. We tried to have them call Suhasini regarding payment but they could not reach her. I was told they would touch base with her and we would be refunded. I have called and emailed the resort numerous times and no one has contacted me. The travel agency keeps claiming we should be refunded, but I have heard nothing from the resort
Fantastic house reef, fantastic service, super attentive staff that go above and beyond to make your stay memorable. Very ‘generous’ in their service too. Highly recommend going for an all inclusive package. Only two quibbles are more frequent and affordable water activities and a more vibrant night entertainment scene.
Worst holiday experience of our lives. We spent almost €9,000 for 9 days, expecting a safe and relaxing family holiday. Instead, this resort delivered stress, neglect, and serious risks to our 14-month-old baby’s health. Our Christmas and New Year were completely ruined. The resort reopened clearly unprepared: staff and management were untrained, disorganized, and unprofessional. Despite staying 700 meters from the restaurant with a baby, buggy transportation was refused. Only after four days of constant complaints were we moved closer. The all-inclusive food was extremely poor. We were often hungry, and there was nothing suitable for a baby, which is unacceptable for a “family” resort. We experienced cold water for bathing our baby, power outages, and repeated electricity problems in the room. Even basic requests required multiple calls. Room service and reception were chaotic; one reception staff member was openly rude and dismissive. The situation became critical when we were severely bitten by sand fleas, and our baby became unwell and in visible pain. This turned our stay into a medical and emotional nightmare. The only positives were the natural coral reef and the children’s playground. This resort is not suitable for families with infants, does not meet basic hospitality standards, and is absolutely not worth the price. We deeply regret choosing it for our first family vacation. .
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