The whole experience was smooth and seamless. Our driver Sanjeev was waiting for us at the transport desk in the arrivals hall across from the Vodafone store just like he said he would be. The van was very nice, clean and spacious, there was bottled water for us, and Sanjeev was friendly and helpful, giving us recommendations for places to eat and purchase the souvenirs we were looking for.
He was on time picking us up at airport. Friendly and took us right to our hotel. He pointed out landmarks and was helpful when asked questions.
Our driver, Sanjeev, was exceptional. Friendly, courteous and went above and beyond forus. There is construction work near the terminal and my Nan is 87 and couldn't walk the distance to the car. Sanjeev got us a buggy to take her. He was informative, too. Really great experience.
There was clear communication of where to meet My driver. I grabbed my checked luggage and walked a few feet and Located my driver who had a digital sign with my name. He took my luggage and guided me to his awaiting vehicle just outside the terminal. On my driver who in, he told me things to do in the city since this was my first time in Auckland. The ride was comfortable and quick. He even gave me info on things around my hotel
Sanjeev was communicative before we even arrived, he was exactly where he said he would be, kind, very good driver and knowledgeable about New Zealand.
Raj was in constant contact with me before my flight took off in the U.S. and once I landed. He was waiting as soon as I left customs and carried my luggage to the car. I would 100% use this service again instead off trying to find where the ride share area is in the airport.
Good communication beforehand to give pertinent information. Driver was right there waiting for us as we entered baggage claim. Very nice clean and large van. Our driver had fun facts about NZ and we learned a lot on the drive into city.
It was a giant relief after a 12-hour flight to see a friendly person holding a screen with my name making for an easy transition to the hotel.
Driver waited for us and monitored our flight arrival. Brought us to our hotel and even brought our luggage up the stairs. I rate him a 10.
Quick efficient and Sanjeev was a very nice guy. On time on song and very helpful. Thank you Sanjeev
Sanjay was friendly and helpful and his car was very comfortable and clean. Great service. The walk to the parked car was a fair way.
Mahendra sent me a message with directions for our arrival the day before As we exited the terminal and followed his easy directions there he was!! He greeted us with a friendly smile and helped with our bags He was so very friendly welcoming kind and patient! He safely drove us to our hotel offering us helpful tips along the way
Just a fantastic experience. Our flight was delayed from Sydney, I have sent a message to Sanjeev. When we arrived at Auckland, he was there waiting for us with a big welcoming smile. He's not just a driver, he also act as a tour guide, telling us about area/place that we are passing by. Just an awesome customer service. Thanks Sanjeev.
We were contacted ahead of time by Sanjeev who introduced himself, told us where to meet him and greatly reduced our anxiety about our transfer. He also gave us an overview of Auckland and helped us with deciding on activities. Very professional and helpful!
Mahendra was very friendly and knowledgeable. He was there to meet us and was a safe and conscientious driver.
Great communication from day of reservation to pickup. He kept track of our flight and let us know he was aware of our flight delay. Sanjeev is awesome! Thank you so much for your cheerful and friendly greeting and answering all our questions. We were so tired after our long flight. You made things easy.
Our driver, Sanjeev was excellent. We had an issue with missing luggage which delayed us inside the airport for an extended period of time. He kept in contact with us throughout the ordeal and we appreciated his patience with our circumstances. He did an excellent job of getting us to our hotel smoothly and provided bottles of water for us.
Our driver sent a text ahead of our pickup and welcomed us. He was on time, helpful getting our luggage into the vehicle and very friendly.
Our driver was prompt, courteous, and extremely knowledgeable about Auckland. Thanks to him our trip to our hotel, in rush hour traffic, passed quickly and pleasantly!
Sanjeev met us at the pre arranged meeting location, helped us with our luggage and is a very safe and careful driver. He is very friendly and offered information about Auckland. The service was exactly as expected.
Excellent experience. Great communication prior to pick up. Sanjeev was waiting in arrivals with tablet with my name on it. Took care of my luggage at airport and at my hotel. He was friendly and professional. The vehicle was clean and comfortable.
Sanjeev was wonderful! Very communicative by email and text before the booking, made everything very clear and easy. He was right there to pick us up and deliver us speedily to the hotel. Highly recommended, excellent choice!
Excellent! The driver contacted us a couple days before and was waiting for us. Perfect service and friendly.
They were very responsive to my changes. They helped with all our luggage. The van was very clean and comfortable.
Mohammed is a great driver. Prompt, courteous and great communication. Van was spacious and comfortable.
Sanjeev was waiting when we exited security even though we were early, and handled our cases on a trolley for the 5 minute walk to the van. The transfer to the hotel was swift and again at the destination he handled our luggage for us. Overall an excellent experience.
Our driver was punctual, friendly, and polite. He gave us a lot of information about the city. Very nice guy.
Friendly, efficient driver who conversed with us on the drive from the airport to the hotel. I would book again with this driver.
Excellent. Mahendrah our driver communicated the whole way. Was waiting with a sign. He would have to be the best, kindest and funniest driver we have ever had.
Sanjeev was extremely knowledgeable, friendly and helpful! A great tour guide. He is also flexible and accommodating.
Our driver showed up on time and was very friendly. Gave us some interesting bits of information on the way to our hotel.
A very friendly and knowledgeable driver. Sanjeev got us to our hotel quickly with good tips on restaurants along the way.
our driver met us at designated spot and drove us quickly into the city, providing much information about the city, customs and places to visit.
Mahendra was an excellent driver and he was great to mention important facts about Auckland and New Zealand. He was very interesting to talk to.
Driver messaged privious day with exact details of pickup. He was there and was very pleasant and helpful.
Everything went as expected. Easy to find out driver who was very pleasant and polite, especially as it was 4am.
It was perfect. Sanjeev was waiting at airport with a sign for us. Nice vehicle with plenty of room air 3 big suitcases and a walker ( I had put a not in my reservation that I had a walker so he made a point that the vehicle picking us up would have plenty of room for it). Sanjeev gave us interesting insights into Auckland during the drive. He suggested a part day for us one of the days during our Auckland stay and we are going to do it! He will also pick us up and take us to our cruise ship on embarkation day.
Great experience! Driver was easy to find, on-time and spoke English well. Car was clean and in perfect working order. Overall a perfect transfer.
Fantastic communication prior to arrival. Clear directions on where to meet, provided chilled bottled water, safe quick transfer to our hotel and provided basic information on what was around the hotel area.
My flight was delayed. Driver and service kept in contact with me and adjusted pick up accordingly. Car was clean and as a solo traveler I felt very comfortable with the driver. I used this service numerous times in Auckland and received excellent service everytime.
Shared knowledge of Aukland cure. Cargo. Cardio codec go I am graft misery why do I have to keep adding more??????????
Excellent service- Driver was waiting in greeting with our name on a sign. Vehicle was clean. Driver provided useful information.
Excellent communication before and during transport. Already have booked additional transfers with this company
Our driver left a message as to where to meet. He was on time, friendly and got us to our hotel without any issues.
Great driver Sanjeev gave good tips on the way into the city. Including eating and attractions to visit.
waiting for us at the terminal exactly where he said he would be. Friendly and helpful and provided recc for restaurants
Spotlessly clean vechile. Water to drink. Lovely driver. Good information. Very safe trip. Very helpful with luggage.
Great communication with the driver. Our original flight was cancelled so we arrived late at night, however our driver was available to reschedule and pick us up around 2 in the morning. Comfortable ride in a well kept van
Our Driver was waiting patently for us as we were one of the last to get through customs. He sent us a picture of himself and where he wss located. He took us to the car and got us on our way. We were shown spots of interest and stories told. Very wonderful experience! Highly recommend him.
Driver kept in touch & waited when our flight was delayed. Shared information on attractions to see in Auckland.
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