Our driver was exactly on time and came with a nice van as we had requested. He was very nice and we would recommend this service
About Activity
What's Included
Includes
- All taxes, fees and handling charges
- Driver
- One-Way transfer to or from your hotel or Auckland Airport
- Transport by private vehicle
Excludes
- Gratuities
- Excess luggage charges (where applicable, up to NZD 10 per piece)
- Food and drinks
- Infant seats are available on request if advised at time of booking at NZD 15 extra
Departure & Return
Departure Point
- Departure Point: Pickup from Airport, Cruise terminal or your hotel (CBD hotels only) Directions: If pickup at the airport, turn left as you come out of customs and look for the driver with your name sign. The driver will be available 30 minutes after the arrival of the flight and shall wait for 90 minutes from there-on
Itinerary
Timely and reliable pickup from Auckland Airport to your CBD hotel / Cruise Terminal OR pickup from the CBD Hotel / Cruise Terminal to the Auckland airport
• Corporate class transfers
• Meet and greet service at the Auckland airport
• Safe transactions and door-to-door services
Display name signs
What you can expect:
You can expect a warm welcome at the Auckland airport with the driver waiting for you, after you finish with customs. The cars are comfertable modern, clean, useful accessories and safety kits. If you have kids traveling with you, baby-seats and boosters are available for a comfortable trip (at a minimal charge). Rest assured, you can be stress-free, Your safety is a commitment and the services operate 18 hours a day, 365 days in a year.
Language Offered
Additional Info
Cancellation Policy
Reviews
After waiting in the airport for over an hour, then I get a message saying the car broke down and he wasn’t coming.
The driver was more than capable, but we waited close to 30 minutes until he arrived. It was then a 10 minute walk to go to the driver’s vehicle. Uber and Lyft are easily available. And you won’t have to walk to your vehicle.
Our driver (Nick, I think!) was courteous, on time and forward thinking. Suggested we leave 15 minutes earlier than scheduled time, and was spot on….a cruise ship just arrived and masses of people were clogging everything. Thanks!
Car did not arrive. No communication from provider until way to late. Said car was involved in accident, well why didn't they tell me!
Our driver was there to meet us as we exited customs and arrived in the reception hall. It was a bit of a walk to the car however we quickly unloaded our two carts of baggage into the car and were off to the city. We enjoyed the conversation with our driver, Terry. It was an easy drive into city center and we comfortably reached our hotel.
What a fun trip from AKL to hotel. Quick 25 minute trip. Lively conversation and lots of laughs. Ride with Terry! You will love him!
Even though our flight was delayed and the service at the airport was terribly slow when I came through their was my driver waiting with a sign. Prompt service excellent driving. Thankyou
We were very happy with the service. We were delayed waiting for our luggage and there were long lines waiting to go through immigration. Our driver waited for us past the usual waiting time. We were very appreciative that we still had a driver waiting for us.
Smooth and seamless. Great contact between us and driver. Even though it was morning rush hour, it was a pleasant experience. Highly recommend.
Driver was very friendly and communicative. We found him easily and he gave us great suggestions for our trip. Car was comfortable and the drive was nice.
Devender was actually a fill in for a vacationing owner but he actually checked our flight arrival time and showed up earlier than the scheduled time because he knew we would be there. We enjoyed delightful conversation, complimentary water, highlights of the city during our drive to the dock where we were driven in close proximity to our departing gate. Could not have been better.
The driver was most helpful telling us about the city and places to see! We weren’t happy about the fact that we had to walk so far to the vehicle! I’m using a walker to get around. It was a rainy day! Carla
Our driver was very friendly and sufficient. He did give us some great advice for our stay. Would highly recommend you shuttle service.
Driver was at the cruise terminal as expected despite the uncertainties as to our arrival because of COVID-19. He had also tried to reach us by phone to ensure he was where he was needed. Vehicle was new and spotless and the the driver was friendly and efficient. Would definitely use them again.
Due to the traffic congestion around the Cruise Terminal in Auckland, was difficult to locate the vehicle, however to the credit of the driver he waited and found us. He was very pleasant and informative and obliging. Would definitely use the firm again.
Driver was there right on time. Clean, quiet and spacious car. Helped with our luggage and whisked us to the cruise ship dock and made sure it was the right place although quite late due to flight reschedule. Using Viator again in Sydney and getting in touch with you regarding a possible delay due to medical screening was so easy and reassuring. Viator is our go-to agent for transfers and tours, Sincerely, Dwight and Linda Edman
Driver was waiting for us in arrival with name displayed and took us strait to our hotel .Location of where to find could be better
There was no waiting and driver was excellent We were exhausted when we arrived and found him very accommodating
Our driver was waiting for us as we cleared customs. The driver was friendly and helpful. A private driver makes it much easier reaching our initial destination.
Sent an email to business 2 days prior confirming our pick up time, was told 7:30 am. Found a driver from same company who told us we had a pick up time of 9:00 am. When I showed him my email he then got in touch with someone. A driver finally showed up at 8:05 at which time we were already getting into a cab, which by the way was $15.00 cheaper than car. I would not recommend this company as they are unreliable. We were told someone called and changed our pick up time to 9:00 although the pick up was for myself and my husband and we didn’t have their #, we communicated by email, so that store didn’t hold up.
Guy was at least 20 minutes late, had to get to the airport so got a taxi. Second time this has happened with this company and it will be the last with them.
We appreciate the good drive from the Auckland Airport to our hotel. The driver met us at 6:30 AM after a long flight from the USA and took us right to the hotel. Along the way he mentioned interesting facts about the city. It started our visit to the city very well.
Our driver was right there when we exited even though we were early. He was very informative during the drive which we enjoyed.
We used this service round trip to the airport. Naveen was prompt, courteous, kind and helpful. Lovely vehicles and super clean. Highly recommended!
The driver was there waiting for us after we picked up our luggage with a sign with our name on it. Friendly and took us right to our hotel.
<p>Nice driver, good conversation, flight was delayed an hour and driver was still waiting at bag claim.</p>
Bon service irréprochable et bien soigné. Je recommande cette compagnie et pense en refaire appel pour mon prochain séjour.
Monday through Friday 9 am to 7 pm EST
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