Venus Premier Hotel

Even though we booked a premier room, at the time of checkin, late in the evening, we were provided delux room. After we managed to get the correct room, the AC remote was not working. It took 3 attempts for us to get the staff to fix it. Finally they were not able to fix it and we were allocated another room. Guess what, the AC remote was not working in this room either. Any ways we were tired so we slept in that room. In the morning, half way through the shower, the water stopped flowing from the shower. I then had to move in towel to another room to complete the shower. As you can understand, this place is a complete disaster and should not even be considered as an option to stay. Apart from all the inconvenience for just 1 night stay, the hotel is next to a building construction site. Hence the room with Mountain view, actually has a view of under construction dirty building. The location of the hotel is equally horrible. If I could, I will give this hotel zero star rating.

Very disappointing experience. The service from the staff was poor, and one of the waitresses was extremely rude and even yelled at us, which was completely unprofessional and upsetting. To make matters worse, she threw the booking book on the table in frustration, which felt disrespectful and hostile. Overall, it was a very distressing stay. The only positive was the Indian chef, who was incredibly helpful, kind, and professional. He was the only reason I’m giving 2 stars otherwise, this would have been a 1-star review.

Rooms are clean. Decent size. Location in a busy area but convenient. Friendly staff. Overall good experience.

Nice hotel and good rooms.the staffs are really cordial and friendly.the restaurant has variety of menu to choose. My favourite was chicken wings .it was really nice .the hotel is located in city centre and this made me have access to all work places I wanted to visit. The parking space was less than was only one issue I felt .over all recommended