Buzios Beach Resort By Wam Experience

We spent several days at this hotel as a family and overall had a pleasant stay, mainly thanks to the beautiful natural surroundings and the variety of outdoor spaces. The hotel has a lot of potential and offers several features that make it attractive for families, although there are important areas that need improvement. Positive Points The location is truly special: right next to a natural reserve, quiet, safe, and full of greenery. The beach is only a few steps away and is absolutely beautiful. The outdoor areas are spacious, with plenty of green spaces and several different pools to enjoy. There is also a fantastic beach restaurant very close to the hotel, perfect for lunch or an early dinner. The hotel offers a good range of family‑friendly activities such as archery, trapeze, beach volleyball, mini golf, tennis, and some weekend shows. The kids’ area for ages 0–4 is well designed, with a special bathroom and baby‑changing facilities. The gym is decent, and the presence of a rooster and a peacock wandering around adds a fun touch for children. The WhatsApp service is helpful and usually responds quickly, even if actual requests sometimes take longer to be completed. Many services can be paid with the room card or credit card, which is convenient. The pools are generally clean, with staff working in the mornings, and there are plenty of loungers available. Areas for Improvement Despite the pleasant environment, the hotel clearly needs better maintenance. Many facilities feel outdated, and the overall upkeep does not match the potential of the property. Room cleaning is basic and could be significantly improved. Some doors and windows do not close properly, and accumulated dirt is noticeable. The restaurant is one of the weakest points. Food quality is limited, options are repetitive, and drinks often taste unusual. Fresh water is not always easy to find, juices are not natural, and the use of very thin disposable plastic cups feels out of place in a hotel of this size. Service at the pool bar can be unfriendly, and communication is sometimes difficult. Other facilities, such as the electronic games room, mini golf, and sports areas, show signs of wear and would benefit from better care. Some shops feel old or abandoned, and service varies depending on the staff. Check‑in and check‑out could also be more efficient. Overall Impression The hotel has a wonderful location, great outdoor spaces, and several activities that families can enjoy. With better maintenance, improved cleaning standards, and a stronger food and beverage offering, it could easily become an excellent destination. We enjoyed the natural setting and the beach, but there is definitely room for improvement in the essential areas that make a stay truly confortable

The state of disrepair is alarming, we closed the door strongly (because of the wind) and the roof literally fell down. It could have hurt or even killed someone if they were under the door. The internal doors down close properly, the sofas have holes, mood in the bathroom, and the bedding is terrible. In the other hand the staff is polite and friendly and the food is good, but the hotel is so old that we fear for our safety, no comfort. The photos are probably 20 years old.

The resort has great potential but it needs a of improvement. Beautiful landscape and fantastic pools and the staff are friendly and good service at the valley parking. But….the rooms are poorly cleaned, the food served at breakfast and dinner is compared to meal displayed in popular place like university cafeteria. There was no face towels in my room and I had to use one of my beach towel for the purpose. The shower cubicle was very dirty as if it hasn’t been properly cleaned for at least 8 weeks. The dirtiness of the lounge chairs by the pool is beyond comprehension. The pool bar is very simple, disappointing. The water supplied in the bathroom smells very bad and the bathroom stinks after a shower. I was lucky that I only stayed 2 days. If I had booked for longer I would have left the day after.

The place is enormous & front beach which is a + . The rooms installations are fine, is not renovated but remains fine. Very clean rooms and spacious. The staff super helpful and friendly. Food at the restaurant was delicious & everyday different buffet food which is very surprising! Food is a 10! Entertainment installations are also fine, everyday there is some program to follow in case you spent all day there. What we didn't like it was the frozen water at the pools! For been a resort you would expect that pools have warm water but in this case not! The point is if weather is not the warmest at least you can still enjoy the pool , but this was unbearable... You couldn't be longer than 10 min at the pool also sea was very cold so you could only stare at both instead of enjoy them. They should consider add the heating because is a shame such cool pools with no heating. We stayed at a villa with private pool and not even that one had warm water .... Also pools weren't super clean, there was lots of dry leafs , insects etc. Apart from that everything was fine , u would recommend for summer not for spring or late winter.