Private Sedona Scenic Half-day - Just You And Your Guide

I booked a four-hour private guided sightseeing tour with First Class Charter Tours of Sedona on October 26, 2026, for $250, with Jennifer as my guide. Unfortunately, the experience felt more like a pickup-and-drop-off transportation service than an actual guided tour. Jennifer drove me to Boynton Canyon, Airport Mesa, and Bell Rock but provided very little commentary or personalized guidance. Aside from a brief explanation of masculine and feminine energy at Boynton Canyon, she offered virtually no stories, history, or meaningful information about Airport Mesa or Bell Rock. I explored independently, asked strangers to take my photographs, and even became somewhat lost at Bell Rock. I voluntarily tipped Jennifer $40 out of courtesy. However, after reviewing my booking, consulting with friends, and reading other customers' reviews describing detailed explanations and personalized guidance from Jennifer, I realized the service I received fell short of what I had purchased. Management's handling of my complaint was even more disappointing. The company initially approved my requested $145 refund and sent written confirmation. However, following my negative Google review, the refund was reversed. Management later admitted that it had approved the refund before completing its accounting review but refused to honor it, citing my discounted booking price. Why should I bear the consequences of their internal mistake? Management repeatedly attempted to reframe my complaint as though I expected a guided hiking tour. I NEVER claimed to have booked a hiking tour! My complaint was about the lack of meaningful guidance during the sightseeing tour I paid for. Rather than addressing my concerns, management repeatedly emphasized its 500-plus five-star reviews, claimed I was the first customer to complain about the advertised service, and even asked me to reconsider the accuracy of my Google review. I found this dismissive and an attempt to redirect attention from my actual complaint. I believe the refund reversal was retaliation for my negative review, although management denies this. Overall, I received primarily transportation between attractions rather than the informative, personalized guided experience I expected. The company's subsequent handling of my complaint only made matters worse. I cannot recommend this company based on my experience.

Bob was a wonderful guide! He was very punctual and organized and made sure we got to see all the sites and get the best views with pictures and then some. He shared a lot of knowledge about the area and sites. He provided us drinks and snacks and helped us get great photos. The whole tour was enjoyable and I would recommend Bob again and plan on using him on a future tour!

We toured Sedona with Lisa. She was excellent! So friendly and kind. She took us to many different sites, and took the time to explain the background to each location. She loves Sedona and it shows! She was so informative and knowledgeable. We had an excellent day and would highly recommend Lisa!

We had an excellent time on our tour. Pick up was prompt, and the transportation was very comfortable. Our guide, Bob made the experience! He was knowledgeable, very friendly and accommodating, and had the best tips for pictures! Huge thanks to Bob for being the best! We can't wait to come back.

We booked a private half-day Sedona tour and overall had an okay experience, but it didn’t quite meet our expectations. Our guide was Lisa and we enjoyed the places we did visit, but unfortunately we only made it to some of the stops that were listed on the itinerary. Since this was a private tour, we expected the experience to more closely follow what was advertised, especially given the cost. Sedona is absolutely beautiful and we appreciated the information and sights we did get to see, but we left feeling like we missed out on a good portion of what we thought was included when we booked. Overall, it was an enjoyable few hours, but I would recommend confirming exactly which stops will actually be included before booking.

This was a great “Whitman’s Sampler” tour. Jennifer was knowledgeable and accommodating, and gave us good tips on restaurants and other local spots. Great overview of the area

Marc did a great job of sharing information that was unique that an audio tour would not have. He also shared favorite spot for sunset viewing which was great . Enjoyed his style and the pace of the tour.

Great overview of what’s available in Sedona. Gorgeous scenery. Tour guide gave tips on other things to see and do in Sedona

The private tour was well worth the additional cost. Miguel did a great job of explaining the history of the Sedona area. He added information about all of the different activities that are available in the area, along with restaurant recommendations. Made our trip to Sedona a much better experience.

We booked a private tour and our guide Lisa was wonderful. She provided a customized tour of key sites - Chapel of the Holy Cross, Airport Vista Overlook, Amitabha Stupa and Peace Park, Red Rock State Park and Scenic Loop. She shared both the geological history of how these formations came to be and the history of the people who lived in and visited Sedona as well as other nearby areas. Would definitely recommend!

Vishali was a fabulous guide...very knowledgable, and interesting. She took us to interesting places to find out about meditation and the vortexs...EXCELLENT

Mark had a world of knowledge about Sedona. Made our tour very nice. He made sure we had a good time, And he answered all our questions

Mark was very nice and had a world of knowledge about our trip. He made sure everyone had a good time. We much appreciated everything he did for us.

Jennifer was a wonderful guide. We saw & learned more than hoped for. I would advise thorough research so you can express interests for guide to exploit.

We booked this tour on-line while visiting Arizona for the first time, unsure if it was wise. It turned out it was the best decision we made. Our tour guide Bob, arrived early and welcomed us with a smile. His wealth of information is incomparable and Bob happily gives advice on every aspect of Arizona. After spending a few short hours with "our" Bob we consider him family and booked our next tour of the Grand Canyon with him!! Highly highly recommend!!

We had a fantastic time touring beautiful Sedona with “Famous” Bob, our guide! As a long time resident of Sedona and a life-long outdoor enthusiast, Bob is uniquely qualified to share his love for and experiences of Sedona. Sprinkling in perfect doses of geology, history, and humor while safely driving us to all the must-see areas, Bob provided us with a great tour. Need a recommendation for places to eat? …the best routes to take on your own drive? …some great local wine? Bob is your guy! Would have loved to have booked a Grand Canyon tour with him as well… Can’t recommend highly enough! Thanks again for the great day, Bob!

A great way to see multiple scenic views without worrying about the driving and parking. You can enjoy the ride and the scenery. Bob lets you create the tour you want and keeps you entertained with his humor and vast knowledge of the Sedona area. Eckert Family

First class charters tour of Sedona and surrounding Beaty was amazing! Four hours of non-stop adventure, with Bob B as the perfect guide, sharing his passion and expertise with us every step of the way. Sedona has stolen my heart and this tour is unforgettable and priceless

We had a beautiful day in Sedona. We were able to see and do everything we wanted to. Our guide, Jennifer was very knowledgeable of the area.

We are here for a long weekend and wanted to see as much of the area as possible. Our guide Bob Boyle was amazing. His vast knowledge of Sedona and the area and his sense of humor made our tour. He personalized our tour to what we were interested in seeing and offered helpful tips of places to go and things to do after our tour. Awesome tour.

Bob was fantastic! He was very knowledgeable about the area and provided great information about the history from its founding until the present day. He was great at explaining the relation of the red rocks to the native people and their relationship to each other. Bob also shared a lot of stories about Sedona and its residence. Having lived here for quite some time he was very insightful about the workings of the local population. He was excellent at answering questions, of quit, which we asked a lot. We would definitely recommend Bob for any of the tours that are available. HIGHLY recommended!

Bob was awesome! He was so energetic and informative, telling about the history of the area from its founding to the present day. He took us to all the sites and told us of their background. He shared with us some of his knowledge of this part of Arizona and his years of conducting tours really showed. We had such a fantastic time with Bob. HIGHLY RECOMMENDED!

This was the best tour ever! Really felt like we hit all the “must see” in Sedona. Marc was fabulous. Really knew the area and allowed us to move at our own pace (great shot once I’m 3 weeks post surgery). 20 stars can’t recommend this one enough. Ask for Marc!

Very personalized and customized service. Got a real feel for Sedona. Loved this tour and Marc was the absolute best!

Such a beautiful area - we made a day trip from Phoenix. Met our tour guide Bob in Sedona and we were off on our adventure. We knew the basic itinerary, but Bob added so much more with his knowledge about the geology, geography, history, lore & legends. Comfortable ride and gracious, knowledgeable and personable guide. Bob immediately made us feel welcome, cared for, and made the most of our limited time to explore and experience the area. Would I recommend? Absolutely!

My husband and I had a very nice tour. Bob, our guide was very knowledgeable and accommodating. I highly recommend this tour. Lisa and Greg

Great tour with excellent background information and personal reflections on Sedona. Marc was very passionate about the city and it showed in his info.

Bob is truly knowledgeable. He is well versed about the Sedona area - all the points of interest, the rock formations, area foliage, plant life, the history of Sedona, area folklore and he also told us so many wonderful stories along the way. A truly entertaining experience! We were so fortunate to have booked this tour and blessed to have met Bob the tour guide! Thank you!

Bob is a very knowledgeable and accommodating guide, fun to be around, knows all local stories and regional history. Despite pretty gloomy weather, he managed to run our tour through Sedona and vicinities. We highly recommend this tour.

Bob was very friendly. He adjusted the tour based upon what we wanted. He did not rush is thru each stop. He had some great stories about the area

We were very fortunate to have Bob as our tour guide. His knowledge of Sedona’s history, geology, etc is encyclopedic, and he also shared, with us, in extremely entertaining fashion, his local perspective. Very kind, accommodating, articulate guide who tailored the 4 hour tour to suit our interests. Taking this tour and meeting Bob were definitely highlights of our trip to the southwest. Very highly recommended indeed!

We had a great tour with Bob Boyle He is extreme knowledgeable of Sedona. We went to some great viewing spots with some incredible scenery. Bob has a great personality that makes the tour that much more fun. And to add to that Bob was from our home town. Great Tour.

Mark was very knowledgeable of the area and took us to all of the best spots in Sedona. We especially enjoyed his knowledge of the area plant life. He took plenty of time at each location and did a great job taking pictures for us.

Bob was great! Very friendly and accommodating. Also very knowledgeable about the area. It was great that he picked us up from the resort as well.

Bob is a very personable type. We got along so well. He took us on a private custom tour of Sedona, Cottonwood and Jerome, Az. He agreed to this private tour the day before. He is very flexible. He is a fountain of historical knowledge of the Sedona area. His depth was wonderful for every site of interest. Any question we asked he had the answer. He had a great recommendation for lunch

Marc took us on the most amazing tour of Sedona….places we would have never found on our own! Driven in luxury with all our needs met…drinks and snacks along the way. We highly recommend this company, but especially Marc with his extensive knowledge of the area! We can’t wait to come back

Informative, entertaining, and scholarly guide was a delight to spend a half-day with. He went out his way to be accommodating. Our party of six were very satisfied with him. Hoorah for Bob.

We had a great time and saw several different sites including Chapel of the Holy Cross and a short hike in Oak Creek Canyon. Marc was a great guide!

This trip to Sedona was for a retreat with friends. Bob was amazing! His stories of Sedona were appreciated. He was patient and nothing short of being a spectacular tour guide. Thank you, Bob!

My wife and I spent half a day with Marc, visiting the sites of Sedona. What a beautiful area! The tour included some of the well known sites, but also multiple lesser known scenic areas where we would not have known to stop. Marc was very knowledgeable and entertaining. This tour was a great way to spend our time.

Miguel did an excellent job of providing us with the tour and meeting our needs. His knowledge of the area was great. We could have not done this on our own. Thanks for the excellent tour of Sedona!

Miguel is an excellent highly experienced guide. He showed us many highlights of the area and gave us helpful tips to make the rest of our visit to Sedona memorable.

Ken did a fantastic job showing us all the top sights of Sedona as well as the history surrounding the area. He was very knowledgeable, fun and pleasant to be around. We couldn’t have had this experience without him.

Enjoyed seeing all the highlights of Sedona. Our guide Scott was very familiar with the area, personable and also flexible. We would certainly recommend this tour.

We got the total VIP treatment from history and facts about Sedona, recommendations to restaurants and hidden gems for relaxation and majestic views. Ken was personable, knowledgeable and charming. My best friend and I had a great time.

Ken showed us the key places in Sedona and gave us a lot of facts about the history, geology, cactus and wildlife in the area. He even showed us places not listed on the tour's schedule. We were given ample time to take pictures and tour the sights. Ken was a very friendly and caring guide and we thoroughly enjoyed this tour.

My husband and I really enjoyed our four-hour, private tour of Sedona with Scott as our guide. He was very friendly, flexible, and fun! He let us determine the itinerary and took us to all of the places that we wanted to see. He was also very knowledgeable about the area. We highly recommend this tour. Thank you, Scott.

Bobby was great telling us about the history and providing interesting back-stories of the town and surrounding area. A trip well worth your time!

Wonderful day with our insightful guide Marc. Professional with excellent knowledge of the area. Engaging conversation.