Availability
Description
Located 6.2 mi from Central Tucson in a saguaro cactus forest, this resort has 3 golf courses, 4 dining options, 3 outdoor swimming pools and multiple hot tubs. It also features an extensive spa. Rooms at JW Marriott Tucson Starr Pass Resort offer a flat-screen TV, a safe and a mini-bar. All rooms include a balcony or a patio. The on-site Hashani Spa at Marriott Tucson features a range of treatments including body scrubs, body wraps, facial treatments and massages. Guests can also enjoy yoga and Pilates at the spa fitness center. The Signature Grill serves 3 meals per day, including a breakfast buffet, while Primo Restaurant serves Mediterranean cuisine. Catalina Barbecue Co. & Sports Bar features Southwestern cuisine. All restaurants offer a patio for outdoor dining. Guests can hire golf equipment and enjoy lessons at the 3 golf courses with 27 holes. There are many hiking and biking trails next to the resort. Pima Air & Space Museum is 12 mi from JW Marriott Tucson Starr. The nearest airport is Tucson International Airport, 9.3 mi from the accommodations.
Facilities
Pool
Spa
Restaurant
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Children amenities
Bar
Reviews
The absolute highlight was the massage from therapist Hollis. She found every tight spot intuitively. Best massage ever. I slept so well that night my Garmin watch alerted me that my metrics were abnormal (so much more relaxed than I had been in months).
The rooms are apparently recently remodeled. Very spacious. The whole property is very large and impressively nestled into the desert. Poolside food was shockingly good - it's extremely rare, I find, for food that's delivered to you to be exactly as good as if you had transported yourself to the restaurant. The ahi was delightful, fries crispy, beer cold.
I'm not a high society kind of person I feel that this hotel charges a lot of money for everything I don't want to come off as cheap but man.
We ordered room service one time it took over an hour to get our food and it was cold.
The pool was probably the best part of the stay.
We did a self park to save about $10 over Valet parking for about $30 but I had to walk to the other side of the world to get to the room. Me myself I don't mind the walk but for someone that has problems walking long ways I would hope you have the money for the valet. Enough said, I'm in no hurry to visit this place again
They have the absolute best customer service EVER. Front desk has been so helpful. I have a feather allergy and when I let them know they quickly changed me to a feather free room. I have food allergies and the room service management was very helpful with figuring out what I could eat that was safe. Every single thing I’ve needed they’ve quickly helped me with. I could not imagine having a better experience with hotel staff. In addition to that the rooms are very nice and clean and the bed is very comfortable. It’s a ways away from downtown but the scenery is beautiful.
My wife and I checked in around 3pm and we were helped by Jennifer McGregor who was such a delight. Her welcoming, smile, professionalism, just stood out. Marriott has a gem of an employee with Jennifer. She noticed that I was a dedicated Bonvoy member and that it was my anniversary weekend. She was kind enough to waive my parking fee. Starr Pass is my go to resort in Tucson because of its location, amenities and the wonderful staff on board.
JW Marriott Tucson Starr Pass continues to set the standard for what a luxury resort experience should be. From the moment we arrived, every interaction was exceptional. The front desk team was welcoming and professional, the rooms were beautiful, and the entire property was impeccably maintained.
What stood out most during this visit was the incredible level of customer service throughout the resort. Alejandro Oropeza exemplified true hospitality by going above and beyond to ensure guests could enjoy the NBA Finals, personally finding a solution that turned a potential disappointment into a memorable experience for dozens of guests. His leadership, attentiveness, and ability to make guests feel valued are truly remarkable.
The pool beverage team, especially Sophia, was outstanding. Despite working in triple-digit Arizona heat, the entire staff remained positive, attentive, and dedicated to providing excellent service. Their energy and commitment did not go unnoticed.
We were equally impressed by the bell staff, particularly Gianni and Brian, who consistently provided friendly, professional, and helpful service throughout our stay.
My family and I have been visiting this property for nearly 15 years, and I can honestly say I have never seen employee morale higher than it is today. The positive culture is evident everywhere you go, and it is clear that the General Manager and leadership team have created an environment where employees are engaged, motivated, and genuinely care about the guest experience.
This visit reminded us why JW Marriott Starr Pass remains one of our favorite destinations. The entire team deserves recognition for delivering a first-class experience and making guests feel welcomed, appreciated, and valued. We look forward to returning again and again.
