This is our first day , we just booked in , we got into our rooms to find this , and the shower doesn’t work. We drove 6 hours to find something like that ??!! And the staff didn’t care and we called the front desk multiple times and they put us on hold . We took another room the door wasn’t closing at all. But they came and clean the room after all , and the housekeepers were friendly.
Aqaba Gulf Hotel
Address: King Hussein Street The AqabaAvailability
Description
Facilities
Reviews
Its good because its close to everything around downtown, I personally just wanted a room to sleep and didnt stay there in the morning, theres 1 pool and it had like 5 people beside me/day, the breakfast is mid, it says that theres a gym but as every other 4 stars gym they hit u with "its under maintenance"
The best thing about this hotel is its location in the city center. The rooms are clean, but they are very small and not well soundproofed, so you can hear all the noise around you. The pool was not very clean, so I didn’t swim at all. As for the breakfast, it was the worst breakfast ever.
This hotel relies on guests who don't care or know what good service looks and feels like, otherwise you will find its Google rating at 2 max! The negative points: 1. We were for guests in two connected rooms, with two ACs and two TVs, there was only one remote control for one AC and one remote control for aTV! 2. There were no foot wear! 3 The towelrack was rusty and the moisty rust was on the towels! 4. There is no AC or ventilation in the toilet, and the vents was closed! 5. The break fast is below average: tea has no taste, very light with barely a colour, the coffee is even lighter and tastes horrible, the guy who fry the eggs does not how to do it properly, it was abit moisty and raw, there is no cheese to get eggs with cheese, and when I asked foreggs with vegetable there was barely any vegetable, he added the minimum possible. 6. The water in the pool was cold. 7. The water pressure in the showers next to the pool was very poor. 8. The pellows had no additional cover, one of them had the cover open and what's inside it was getting out! 9. When we checked in has my food with me, to be precise, I had burger from burger 65, no one said anything, the other days I got food but they said food aren't allowed and there is a sign at the entrance saying this, i said i didn't not read it and when I looked at it it was a full page, the management expects guests to stop and read the full page of instruction outside before they get in! Itild them this time i have to get the food in because I didn't not notice the sign, no one mentored anything to me about this policy, and the previous day I checked in with my food, and because the kids are starving after swimming, they still said no! 10. According to comments 9, the staff isn't friendly, you feel they like to be in the position of power and give orders rather than be nice and hospitable. 11. I asked for late check out and they gave me only 30 minutes, then the last said if the room isn't booked i can give you more, the room was not booked so she gave me another 30 minutes. Wel, in the best hotels, in Dubai for example, the standard extension is two hours, and some times I get 3 hours! And in the best hotels in dubai I can get food to the room. Finally I have to say, clearly the owners are running the show on the tighter budget possible!!! Positives: spacious rooms, great location.
I had a wonderful experience at the hotel. The staff at the reception were absolutely amazing—friendly, welcoming, and always ready to help. A special thanks to Abu Ilyas, who stood out with his professionalism and kindness. The hotel’s location is excellent—very convenient and close to everything. The cleanliness was also outstanding, with high standards maintained throughout the stay. Highly recommended!
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