It is a place I would recommend. We arrived on Saturday afternoon and due to some misunderstanding we could not check in. A lady helped us right away and we entered in our bright, modern apartment with high ceilings. As good as expected. Maybe some more stuff in the kitchen would be nice, but not a big deal
Kaai 11
Address: Sint-michielskaai 11, 2000 AntwerpenAvailability
Reviews
Room on 4th floor was amazing. Well equipped, nice view and just tastefully decorated. The kitchen had a tea kettle, coffee machine, some pots, a pan, some basic cuttlery and dishes, a stove top, oven, they even had olive oil, salt and pepper. Needless to say you can make a nice dinner or breakfast there. Would recommend the place to just about anyone.
It’s a pretty place but it simply wasn’t clean. The bathroom had a full bin and there were all kinds of stains from people before us, the fridge was disgustingly filthy and there were sigaret buts on the terrace. Also I sent you a unanswered message via Airbnb and tried to reach you 2 times on the day of arrival but the phone was off. This was not a warm welcome. Next morning there was someone at the desk, but we were already checking out and in a hurry. I will put this review public so hopefully you’ll treat your paying guests better next time.
Great spacious apartments in a lovely old building. Great location too, right next to the city centre, river and a huge free parking place. The bed was very comfortable and bathroom was great. I loved the high ceilings of my apartment. The service was also great and very friendly.
Quite disappointed in this place. Having spent nearly €180 per night for three nights, we found the place completely lacking in most aspects you'd expect from a "4 star" establishment. The photographs on the website made the apartment look high-end; in reality it is very cheaply furnished, with marks on the walls, chips in the wood/sink and marks on most surfaces. It's extremely run down. It also lacks any amenities that you'd expect in a hotel apartment. No iron or ironing board, dishwasher, washing machine and aside from knife, fork and spoons (2 of each) there are absolutely no utensils and we were only stocked with four coffee pods and 1 creamer for our three night stay. To make things worse, the lady at check-in (who was very lovely) was gone by 4:30pm on our first day (even though it was stated they were there until 5pm) and I never received a reply to my text about the iron. On the upside, the place is clean, the view on the river is beautiful and the air conditioning was very welcomed!
Upgrade Hotel
Monday through Friday 9 am to 7 pm EST
Reach us by phone
Reach us by email
