I never heard from the driver so I had to take a taxi to the hotel. I was receiving texts from a traveling partner who arrived prior to my arrival. I was disappointed since others have recommended you so highly.
Our driver wsited patiently at the airport while we clesred immigration and retrieved our luggage. The van fit our group of 4 with 7 oieces of luggage comfortably. The van was clean; the driver was professional.
I can’t really give a review because our flight was delayed so we missed the connection to Amsterdam. Unfortunately that resulted in a loss of the reservation as no driver was available the next day. Not our fault or the fault of the provider just bad luck all around.
It was a bit confusing determining where we were to meet the ride. Probably do to language difficulties. But we found him. And when I left my purse in the car, we were able to contact him and for another €150 he returned the purse. I would suggest instructing your drivers to verify everything is removed from their car when they drop off passengers. I know it was my responsibility to hang onto my belongings, but it would've been nice to have a double check.
Rukai was very nice, knowledgeable and friendly. Communication was great, I would recommend using them.
The driver met us at the airport in Amsterdam and drove us to Rotterdam. The trip was about 50 minutes. He was more than just a driver. He engaged in great conversation and acted as a tour guide, pointing out interesting landmarks and locations. The interaction with the driver made the trip seem short. An overall great experience.
This company is first class. Communication was excellent before we landed. Our driver was where he needed to be in plenty of time for us to meet him. And his English was excellent, which helped us. It seems that these folks are less expensive than others because they meet you on the curb, not inside the terminal. If you can navigate that, you actually save time, because you leave from a car on the curb, not in a parking deck.
Easy pick up. Good instructions to follow. Nice driver. Would book again if f in need of a car service in Amsterdam
There was no one to pick us up. I called, the man hung up on me. I had a helper call and the man said he didn't have a driver. Had to arrange an Uber when tired and old
No one met me inside the terminal. It took more than an hour to get off the plane and get my luggage and pass through customs. The limo company was not sympathetic and only would take me to my planned location if I paid another $20. Also it was almost impossible to find the driver. There were no advance instructions and he had an extremely difficult time telling me what to do to find him.
Smooth from start to finish. The communication was great, we knew exactly where to meet our diver, he was courteous and professional. Would gladly use th service again.
Driver was timely, professional and helpful. However, Viator charged me twice. I will dispute charges.
shuttle did not confirm the day before, and did not show up for ride. Also did not reply to messages asking where they were.
Super easy and comfortable transfer by car between Amsterdam and Rotterdam with hotel pick up and drop off. Great driver. So much easier if you have a lot of luggage. Initially thought it was too expensive, but if you have to take a taxi/uber in both cities and buy train tickets, it’s pretty reasonable.
I use Viator for ALL my trips and have always been pleased until my trip to Amsterdam. The Amsterdam Airport transfer operator DID NOT contact me prior to my taking off from the US or after landing at the airport. I could not get in touch with the operator when I landed at 7am. After looking for the operator inside the arrival hall. I went outside to look. I contacted Viator who couldn't contact the operator either. I finally got a text from the operator trying to meet up at 9am. At that point, I had already called an UBER. I am very disappointed and hope Viator does not use this operator in the future. I also expect a refund, as no service was given.
Driver contacted me soon as we landed in Schipol and gave good instructions on where to meet him. Very professional and highly recommend.
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