Catherine McCormick
We loved our overnight stay here! We felt everything was clean and perfect. We had a lovely meal in the restaurant downstairs and we really enjoyed it. Most definitely will visit again for an overnight stay!
Van Der Valk Amsterdam Amstel
Address: Joan Muyskenweg 20 Guest Rating: 4.4
Availability
Description
Van der Valk Hotel Amsterdam - Amstel is a beautiful 4-star hotel in Amsterdam with a swimming pool, fitness, spa and wellness center. The hotel is centrally located in a prime location in district Oost. Just a 3-minute walk away is Overamstel metro station, from where you can reach the center of Amsterdam in 10 minutes. During their stay, guests benefit from free high-speed WiFi, 24-hour reception and luggage storage. The 206 rooms and suites range from 24 to 51 square yards and feature a flat-screen TV, a desk and air conditioning. Additionally, all bathrooms are equipped with a rain shower, hairdryer and free toiletries. Hotel guests have exclusive and free access to the fitness and the spa and wellness center, which includes a heated outdoor swimming pool (28°C), Turkish steam bath, Finnish sauna, infrared sauna and herbal sauna. Massage and/or wax treatments can be booked by appointment. Every morning an extensive breakfast is set up at Buffet 't IJ. Upon request, chefs prepare freshly made egg dishes. For lunch and dinner, a la carte Restaurant Amstelle offers a variety of international dishes. Guests can also visit Bar Moqum for delicious comfort food or to end the evening with a drink. The hotel is easily accessible by both public transport and car (intersection A10/A2). There is parking available in the hotel's own secure underground parking garage. By bicycle, you can reach the ‘Rivierenbuurt’ in 5 minutes and the nightlife area ‘de Pijp’ in 8 minutes! Rental bikes are available at the reception. Explore nearby attractions such as the Johan Cruijff Arena, the RAI and the Ziggo Dome, all within 1.9 mi. The nearest airport, Schiphol, is located 9.3 mi away from the hotel.
Facilities
Pool
Spa
Restaurant
Business installations
Children amenities
Bar
Reviews
fabio persichella
I came to this hotel to attend Magic Con Amsterdam 2026, and this wasn’t my first time staying here — I had already visited during the same event in 2024, and it was just as successful back then. The hotel maintains an impressive level of cleanliness and communication. They were very responsive, even though my reservation was made only by email a few months in advance. The follow‑up was excellent, and the attention to detail is truly remarkable. It’s a bit of a shame that no one mentioned the Spa area to me — even if it comes with an extra fee, I definitely would have spent some time there. The breakfast is one of the best I’ve had in a long time, absolutely nothing to complain about. This hotel is genuinely incredible. The room was clean, beautiful, and offered a great view. I also loved the convenience of having 24/7 pizza delivery available. Overall, it was a really great stay in an excellent hotel, and I will return without hesitation.
Lou L
Superb stay in a beautiful hotel! Great location, close to the metro and less than 25 minutes from Amsterdam Central. A big thank you to all the staff, especially Nadia, for being so attentive and welcoming. The breakfast was generous and delicious, and the bar/restaurant was equally excellent. We loved our time here and will definitely be back!
Arthur Kobzarenko
I’ve stayed at this hotel 15+ times and always considered it a safe and reliable place, until my last experience. During my stay in room 812, while I was at breakfast (roughly 9:20–10:20), someone entered my room and stole my watch and credit card directly from my wallet. Minutes later the card was used in Hoofddorp. I reported it immediately at the front desk, sent all details in writing and formally requested an internal investigation. I also filed police reports in both the Netherlands and Germany, exactly as the hotel instructed. The hotel initially said they would check camera footage, housekeeping log and electronic door lock system. At that point I was super optimistic and thought they really had my back. Later they replied with just one sentence: “Now it looks like the door was not fully closed.” Which is btw physically impossible in this hotel, the doors have a strong magnetic automatic closing system. Even if you deliberately try to leave the tiniest gap, the mechanism pulls the door shut with pressure and it locks completely. I stayed at the hotel again just two weeks later and personally tested it multiple times, it is impossible to leave the door even slightly ajar. The hotel knows this perfectly well. After that single reply the hotel went completely silent. All my follow-up emails have been ignored. Three months have now passed. No further updates, no conclusion, no accountability, nothing. Having all the logs, cameras and evidence, they chose to do nothing, protect whoever did it, and simply wait for me to go away. Because of this experience I no longer trust leaving anything valuable in the room. On my next stay I had to carry all my belongings with me to the gym and sauna like a paranoid tourist. That is not how a decent hotel should make its guests feel. I am writing this review not out of anger, but to warn other guests: do not leave valuables in your room at Van der Valk Amsterdam. The hotel has shown that when theft happens, they will not protect you, they will not investigate seriously, and they will not give you answers. They will simply ignore you until you disappear. If you value your property and basic honesty from a hotel, choose another place.
C K (Junks)
We stayed at this hotel for three nights at the end of March 2026 and were, unfortunately, very disappointed—especially with the suite. Given the price range of €220 to €280 per night for one of the hotel’s top room categories, we expected a significantly higher standard. The Room Experience The first suite offered to us was unacceptable. It had a pungent smell of cleaning chemicals and was located on the 3rd floor, directly facing a student residence. From the outside, one could see into practically the entire suite. Since the bathroom and shower are made entirely of glass, we would have had to keep the curtains closed at all times to maintain any privacy. We requested a room change immediately. We were then moved to a suite on the 4th floor, which offered slightly more privacy. However, we were surprised to learn that all suites are located on the 3rd and 4th floors. In a building with 17 floors of guest rooms, you would expect a premium category to be situated in a much more attractive, higher location. The second suite was equally underwhelming: Condition: The view was poor, and the furniture was worn and partially damaged. Cleanliness: The textured wallpaper in the toilet area was covered in stains and looked neglected. We also found stains on the bed linen, walls, cupboards, and tables. Maintenance: There was stale water left in both the kettle and the coffee machine. The windows could not be opened, and while German TV channels were listed, many had no signal. Amenities: In the bathroom, there were only three hooks for two people—not nearly enough for towels and bathrobes. Also, the two-ply toilet paper was very rough. Note: On a positive note, the bed was comfortable, and the shower and bathtub were of good quality. Wellness & Pool Area The wellness area was another letdown. While the long opening hours were a plus, the lack of supervision was an issue: guests were using smartphones inside the sauna, and rules were clearly not enforced. The pool is very shallow (1.20 m), heavily chlorinated, and barely suitable for swimming. Furthermore, the advertised counter-current system was unusable; instead of a control button, there was just a deep hole in the wall. The staff member on duty was neither aware of the feature nor able to provide any assistance. Service & Dining Staff were friendly when approached directly, but generally lacked attentiveness. We were rarely greeted and never proactively assisted. As for breakfast, it was "okay," but for a hotel in the Netherlands, we expected a much better and wider selection of local cheeses and cold cuts. Conclusion For a price of €220–€280 per night, the price-performance ratio was simply not right. The suite was a major disappointment and did not meet the visual or qualitative standards one should expect from this category.
Upgrade Hotel
Help
Monday through Friday 9 am to 7 pm EST
Reach us by phone
1 (404) 457-8032
Reach us by email
info@amazejourney.com