We had a truly wonderful stay at Pillow Grand Hotel, and it was almost entirely thanks to the incredible staff. From check-in to check-out, everyone we interacted with was warm, kind, and genuinely attentive. It wasn’t just polite service — it felt like they actually cared about making our stay special. We had a rocky start to our trip before we even arrived, but the team here more than made up for it. They were understanding, patient, and went out of their way to make sure the rest of our stay was smooth and enjoyable. That kind of thoughtfulness is rare, and it completely turned our trip around. A special thank you to Florine, Desiree, Azia and Beatriz, who stood out in particular for their kindness and excellent service, if I could name every single staff member who made our stay so memorable, I would, because everyone we encountered deserves recognition. By the end of our stay, we felt genuinely taken care of. Huge thanks to the entire staff for their hospitality- you made our trip memorable for all the right reasons. Highly recommend this hotel to anyone looking for a place that treats guests like family.
Pillows Maurits At The Park
Address: 61 Mauritskade, 1092 Ad, Amsterdam, NetherlandsAvailability
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We loved our stay at Pillows. The setting is beautiful - gorgeous old building, elegant and tasteful inside, and sitting on a much larger park than I expected. We stayed in Spring and it couldn’t have been a prettier, more peaceful setting. The room was pretty faultless. Beautiful quality, clean, smelt good, dark at night, quiet, comfy bed, lots of natural light, pretty outlook, good airflow, immaculate bathroom, lovely Diptyque products and a really nice style. Honestly the only thing we could find that compared poorly to other hotels we stayed in was no heated toilet seat - so yes, we were really down to tiny details. The service in the hotel itself was warm and genuine. The restaurant was a little more mixed. The food was delicious, and the setting, style and atmosphere were exactly what you’d hope for, but we did feel forgotten about a few times and the service wasn’t particularly attentive. Our only other feedback was around a couple of inclusions that felt a little strange at this level. The Living Room is a beautiful space and we really enjoyed spending time there, but the honesty system with the coffee machine felt a bit odd - I think the hotel would get more kudos for simply including the coffee for guests. Likewise, paying extra for the sauna felt a little surprising, particularly as it was quite expensive and none of the other hotels we stayed in on this trip, in a similar price range, charged for sauna access. The location isn’t right in the thick of things, which we actually preferred. It felt peaceful and restful, but still really easy to get around with the tram stop so close by. Overall it was a very beautiful, calm and comfortable hotel to come back to between busy days out.
A Perfect Silver Anniversary Celebration at Pillows Grand Boutique Hotel Maurits at the Park We arrived at Pillows Grand Boutique Hotel Maurits at the Park on Friday, May 8th, to celebrate our 25th wedding anniversary in a romantic setting. From the moment we stepped through the doors until the moment we checked out, we felt genuinely welcomed and cared for. Our experience began with a warm welcome from a wonderful young lady at the reception desk. She escorted us to the living room, where we were offered a delicious cup of coffee while she explained the hotel facilities and the surrounding area. She then personally accompanied us to our room, where our first surprise was waiting. The room had been beautifully prepared for our anniversary. We were greeted by a large "Happy Anniversary" balloon, a wonderful bottle of champagne, a delicious pastry, and a very thoughtful handwritten card from the hotel team. It was such a warm and personal touch that immediately made our celebration feel special. We were also delighted with our room itself. It was spacious, elegant, and beautifully decorated, creating the perfect atmosphere for such a special occasion. The bathroom was equally impressive and equipped with every luxury one could wish for, making our stay even more comfortable and enjoyable. At 5:00 PM, we were invited to the cocktail bar, where we enjoyed an excellent complimentary cocktail. Afterwards, we had dinner at the hotel's restaurant, VanOost. The entire dining experience was outstanding. The flavors were exceptional, and the wines were perfectly paired with each course. When we returned to our room later that evening, another surprise awaited us. The room had been transformed into a romantic setting with beautiful electric candles and rose petals scattered throughout. It was absolutely magical. The next morning, we were welcomed in the breakfast room like royalty and congratulated once again on our anniversary. Moments like these truly make guests feel valued and appreciated. While discussing our plans to visit the Rijksmuseum, one of the waitresses overheard us and kindly explained exactly how to get there. That is what I call service with a smile. Throughout our stay, everything was spotless, elegant, and well-maintained. Most importantly, every member of staff was friendly, professional, and eager to help. We would especially like to thank the concierge, Stefan, whose dedication, professionalism, and attention to detail helped make our anniversary weekend truly unforgettable. He played an important role in ensuring that every aspect of our stay was special. We will certainly return to this wonderful hotel in the future and can wholeheartedly recommend it to anyone looking for a luxurious, welcoming, and memorable stay in Amsterdam. Rating: 5/5 Stars ⭐⭐⭐⭐⭐ "Thank you to the entire team for making our 25th wedding anniversary a celebration we will cherish forever."
Pillows Grand Boutique Hotel Maurits at the Park is an exceptional hotel experience in Amsterdam elegant, calm, beautifully designed and impressively well maintained in every detail. The property itself is stunning. The spaces are refined, atmospheric and extremely comfortable, with a strong sense of identity and quality throughout. Everything feels carefully looked after, from the public areas to the rooms, creating a feeling of quiet luxury without unnecessary excess. The room was spacious, elegant and very comfortable, with excellent cleanliness and a high level of attention to detail. It is clear that the hotel takes maintenance and housekeeping seriously, and this makes a real difference to the overall experience. The in-house services are also excellent. The all-day restaurant, the bar and the overall food and beverage offering add great value to the stay, making the hotel feel complete and enjoyable at every moment of the day. Whether for a drink, a relaxed meal or simply spending time inside the property, the experience remains consistently high-level. A special mention should also go to the service. The team was warm, professional, polite and genuinely attentive, creating a very welcoming atmosphere from beginning to end. Overall, Pillows Grand Boutique Hotel Maurits at the Park is a beautifully executed boutique hotel: elegant, comfortable, spotless and operated with great care. A truly excellent choice in Amsterdam.
This hotel truly exceeded all of my expectations. The location is fantastic—well connected and perfectly situated for exploring the area. The building itself is a beautifully restored historic property, renovated and designed to the highest standards, which gives the entire stay a unique and elegant atmosphere. However, what impressed me the most was the service. It is truly on another level. The staff went above and beyond to make me feel genuinely special throughout my stay. Their attention to detail, warmth, and professionalism made all the difference. I would absolutely return and highly recommend this hotel to anyone looking for an exceptional experience.
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