We booked NH CITY CENTRE on a whim for its location but found a fantastic experience. From the cleanliness of the rooms, Comfortable Seating area and beds in the room, to the very helpful staff and extra little treats like free brita water and sour gummies. The staff and environment were warm and welcoming. Elena was especially very friendly and helpful from noticing us when we first arrived, checking in with us each day and giving fantastic recommendations. We would Highly recommend NH city centre for a great stay and a perfect location.
Nh City Centre Amsterdam
Address: Spuistraat 288-292Availability
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Facilities
Reviews
We had a wonderful stay at NH Amsterdam Centre and truly enjoyed every moment of it. The breakfast was excellent, and the service was outstanding. Everyone was very kind and welcoming, which made us feel comfortable and at home throughout our stay. We would especially like to express our sincere thanks to Mr. Bora for his exceptional kindness, genuine care, and all the help he provided. His warm and friendly attitude made us feel truly valued and made our stay even more special. Thank you to the entire team for making our visit so enjoyable and memorable. We would be very happy to stay here again and highly recommend NH Amsterdam Centre to anyone visiting Amsterdam.
We had a wonderful stay at NH Amsterdam Centre. The breakfast was excellent, with a great variety and quality. A special thank you to Mr. Bora, who took such great care of us and made us feel very welcome. His kindness, attention, and hospitality made our experience even more enjoyable. Thank you to the entire team for the wonderful service. We look forward to staying with you again!
I had a wonderful stay and would definitely come back. The location was perfect, right in downtown Amsterdam. One side of the hotel opened to a beautiful canal with great views at night, while the other led to plenty of shops and restaurants. The breakfast was excellent with lots of options, including made-to-order omelets and great coffee. The rooms were clean, comfortable, and I had an amazing view. The staff were friendly, welcoming, and always helpful. I also appreciated the complimentary water and candy in the lobby. Overall, a fantastic hotel that I’d highly recommend.
We booked a Family Suite for around €500 per night, expecting a high standard of service and cleanliness. Unfortunately, when we arrived at 3:00 p.m., the room was still messy and clearly had not been properly cleaned. To make matters worse, the baby cot provided was broken. After reporting the issue, someone came about 30 minutes later, but only replaced the towels before leaving. The room itself remained unclean. When we raised the issue again with reception, we were told that housekeeping has until 5:00 p.m. to clean the rooms due to a "new policy." This was never communicated in advance and is simply not acceptable for a hotel at this price point. As compensation, we were offered a complimentary drink at the bar. While the gesture was appreciated, it did not address the inconvenience of arriving with a family and a young child to an unprepared room. At this level, guests expect the room to be ready at the advertised check-in time, not a free drink. For €500 per night, I expected a much more professional experience. Sadly, this was a very disappointing start to our stay.
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