Mercure Amsterdam City Hotel

A lovely hotel on the water. Minimal air conditioning but they did provide us a fan. The shower drain was clogged but they were pretty responsive to sending maintenance. Service staff were excellent. A rather long walk to the 2 nearest train stations. (About 3/4 mile). Not much in the area, including stores. Overall, a decent stay.

A spacious and modern hotel, a short Metro ride from central Amsterdam. I was luckily enough to be given the only newly refurbished room, 1116 on the 11th floor. It needed more bed-side sockets (with USB connections), and a proper steam iron, plus glassware and perhaps some bottles of water for the (empty) fridge, but apart from that it was very good. Great sunset view too.

We stayed in a Privilege Room at Mercure Amsterdam City and we were very satisfied with our stay. The hotel is very nice, comfortable and clean. On the first day, we had 5 complimentary drinks, and on the following days we had 2 drinks, which was a nice detail. The beds were clean and there was no unpleasant smell in the room. The bathroom felt high quality, and the thermostatic shower faucet was very convenient. The safe in the room was also easy to use. The only downside is that there is no proper wardrobe in the room, only hangers, so it can be a bit difficult to organize clothes. Also, the metro station is a little far from the hotel. Other than that, we were very happy with the hotel. All the materials and details felt high quality. Overall, we had a very pleasant stay.

We stayed at the hotel for 5 days and had a great experience! All the staff were incredibly friendly, attentive, and helpful. The housekeeping team was very friendly and kept our room spotless every day! The restaurant staff were always attentive, promptly clearing used plates from the tables. When I mentioned that my daughter has a peanut allergy, they kindly went out of their way to find additional cakes so she would have safer options to choose from. The reception team also deserves special recognition for their kindness and willingness to help. They provided a crib for our daughter, printed coloring pages for her, and even found some silver tape so we could temporarily repair our suitcase, which had been damaged during our flight. Truly outstanding service! The breakfast was very complete and of excellent quality. My only small suggestion for improvement would be to vary the menu a bit more from day to day, as the offerings remained very similar throughout our stay. That said, we were still very satisfied with the quality and variety of options available at breakfast overall! The hotel’s location is also convenient, being about a 10-minute walk from the metro station, making it easy to get around the city. Overall, we had a wonderful stay and would highly recommend this hotel. A special thank you to the entire staff for making our stay so comfortable and memorable. The professionalism and attention to detail were truly appreciated and made all the difference!