Hotel Okura Amsterdam

We loved our stay here. The service was amazing. From the slippers by the bed at night, pillow menu, charging organizers, bedside water, the notes, etc we appreciated it all. We loved the robes, XL bath towels, and the lounge we had access to. We appreciated not having to buy water and soda during those few days when we were at the hotel. Our one negative was the hot tub was closed for 2 weeks but the staff tried to make it right.

Old and worn hotel still reaching for greatness. Service is stellar. Well trained and indicates a healthy working culture as everybody are smiling and helpful. The rooms does not seem to have been refurbished for a while which is a shame. The hotel really has potential for world class exellence. The restaurants are already there. From breakfast over the bar snacks, afternoon tea and finer dining - expect something out of the ordinary. We stayed here for a handful of days and will likely return when the rooms has been improved.

The room was spotless! The location is ideal! The service is what you would expect from a Kaizen hotel that goes above and beyond to be exceptional based on continuous improvement. I enjoyed everyday of my stay. I will come back again. The views are exceptional - Adam's tower, the museum, and many other great locations in Amsterdam. Easy walk along the Amstel river --- you can walk to anywhere including the Heineken Museum!

We had an amazing stay at Hotel Okura. From check-in to check-out, the service was top-notch. We loved our room, which was incredibly spacious—especially the bathroom, an often-overlooked feature. The views were stunning, and the room service food we ordered was excellent. The location was also great as several public transportation options are just a short walk away.