Amadi Panorama Hotel

Worst Nightmare! Absolutely Horrible & Disgusting Experience One of the worst hotel experiences I have ever had. During housekeeping, used sanitary napkins and bathroom tissues were taken from the bathroom and placed directly ON OUR CLOTHES. This is not a “human error” — it is an appalling hygiene violation and completely unacceptable treatment of guests. We had already complained about expensive Bluetooth earplugs going missing during cleaning, and then this happened during another cleaning. Absolutely disgusting, unhygienic and humiliating. It completely ruined our Amsterdam stay. We have completely lost trust in the hotel’s housekeeping staff. And top of that, all we got as a resolution was "sorry" over email. Management should take serious action and compensate us with a full refund. I strongly recommend avoiding this hotel if you care about hygiene, your belongings, and basic respect.

Please see my other reviews. I'm quite demanding. This Hotel is excelent, especially the helpful receptionists are noteworthy and accommodated a Special request of mine without any hesitation. Room was impeccably clean. Shower, toilet, sink - all is fine. I also don't understand the people saying the rooms are small. It's a totally normal size. Oh and today it's 32 degrees outside and we came cycling. The room is fine, temperature wise.

Booked this hotel for a 9 day stay in Amsterdam, on a quick look the hotel was nice, the more you looked the more you noticed it could do with a really good clean, we arrived early before check in and just said we’d wait in the lobby and the tables around us were dirty. Hotel room itself had no air conditioning and no one took responsibility about fixing it as I asked on 3 seperate occasions if someone could have a look. 2 single beds pushed together into one and the mattress was stained, there was a table with a stool underneath and this was also stained, we had house keeping 3 times in our stay and all they did was made the bed, removed the trash and hoovered the floor nothing else was done and it was visible - continental breakfast was available and for the first 2 mornings food was nice but for the remainder it was lacklustre with some breakfast items undercooked! Staff in the hotel didn’t seem approachable and when asked to help with air conditioning they just wrote out room number down, promised it would be fixed or a fan would be left for us but that didn’t happen at all. hotel was close to a tram walking distance of about 2minutes which was convenient but won’t be booking again!

I booked this hotel as it was 4 star and expected a nice experience while in Amsterdam for a conference. Entry is confusing as its the top floors of a residents building, but made it to reception on the 8th floor. Although the single room was ok, I had a shock when trying to use the shower the first morning. It was stone cold, so I went to complain. There was a print out attached to the lift and after speaking to the reception it was clear there was zero hot water in the building. After a cold shower, I went back to hear when it was coming back. But there was none! No plan no guarantees at all. Then they had the cheek to charge me for the breakfast. On the final day, I also noticed the carpet inside my room next to the door was damp, which I reported. No idea if they did anything about it. Repeat this every morning, except they removed the sign after day one. You can imagine how much it affected my conference experience. Each morning I was told to email the management, which I did. Finally I got a reply for 20% refund, which I said was insulting for a 4 star hotel with almost zero communication and a lack of a plan for the paying guests. I won't be going back and can't recommend it because of the lack of action and communication.