Olive Tree Amman

My stay at Olive Hotel was a truly wonderful experience. From the first day, I felt like I was at home. I would like to sincerely thank the owner, Tam, who is not only a professional and successful businessman but also became a dear friend. His intelligence, vision, and excellent management skills are clearly reflected in the success and quality of the hotel. Special thanks to the Front Desk team, Iyad and Taher, for their professionalism and kindness, as well as Islam and Bassem for their great service. A special appreciation goes to my dear friend Abu Rayan from the security team for his respect, care, and professionalism. Olive Hotel is clean, safe, comfortable, and has a warm atmosphere that makes you feel like family. I highly recommend it, especially for families and anyone looking for excellent hospitality and great value.

Very bad service, I made reservations through booking.com for the 13th of July I tried to check in they told me the system is broken and I can’t check in, I said okay and I paid again for the room based on them telling me there will be a refund, it’s been 2 days, I contacted the hotel again and got transferred to the reservation manager who kept interrupting me the entire call and called me bad names and hung up on my face, I called the hotel again asking for names of people I spoke to and they refused, and said it’s not with them and I should contact booking.com, very bad hotel I don’t recommend anyone to stay here, if a manager can’t talk to his customers the right way then what is he a manager for?

It was my first trip to Amman and I had to stay for less than one day or a night, I have informed the receptionist please give me good room am here only for few hours, the room was disgusting, towels, dirty, and old washroom leaking water no slipper available. The light cannot be switched off. It was very disgusting experience search Hotel doesn’t deserve one star. The room cost was 74 USD.

The team is fantastic, they are very kind and helpful. The receptionist Mr Tariq and Mr Mousa.... were very kind and gave me all kind of support in and outside the hotel. The cleaner Mr Said Hassan was very supportive.... Without forgetting the ladies in the restaurant, at the entrance... All were truly amazing. Keep you smile everytime you welcome people. K. Fabrice