Grand Palace Hotel

Honest Review – Avoid This Place The furniture is not only outdated but genuinely unclean. Dust and stains everywhere—it honestly felt neglected. The pillows were rock-hard and lumpy. When I asked for replacements, the front desk just shrugged and said, "That's all we have." No apology, no effort. Worse than the room, though, was the attitude. The staff treated people differently based on nationality and even what car they pulled up in. It was obvious and uncomfortable. And don't expect any help unless you tip first—they'll ask for it bluntly, sometimes even rudely. When I was checking out, no one offered to help with my bags unless I paid up in advance. The ad promised a pool and breakfast, but neither is actually in the hotel. You have to walk over to the neighboring Grand Palace (same owner) just to use their pool or get a meal. It's misleading and inconvenient. On top of that, there's no power outlet near the bed. I had to charge my phone across the room, which is ridiculous these days. The carpet in the room is worn thin and looks like it hasn't been replaced in years. Honestly, for what they charge, you can find much better places with cleaner rooms, decent staff, and actual respect for guests. I've paid less and gotten way more elsewhere. They also didn't give me a receipt for my payment, which felt shady. All in all, a terrible stay. I won't be coming back, and I wouldn't recommend it to anyone.

This hotel was a very disappointing experience. The place is clearly old and in urgent need of renovation. The room cleanliness was far below acceptable standards. The bathroom sink was broken, and some of the hygiene items provided, such as cotton swabs, appeared very moldy. The room had an unpleasant smell that made it uncomfortable to stay in, and the air conditioning was not working at all. Overall, the hotel does not deserve the price that was charged. Significant improvements in maintenance, cleanliness, and basic facilities are needed before this place can provide a reasonable guest experience.

No Service. You ask for water and nobody will.come. pathetic service. And also no body will address with your luggage when you come to hotel. Please book at your own risk

At first, I was impressed by the reception staff. However, the room does not have AC (its always broken). The bathroom flooded when I took a shower. I asked them to prepare the breakfast for me to go before my early flight to another city. They confirmed. And on the next day, they said they missed my breakfast and I only had 45 minutes for the flight. Customer obsession needs to be improved. And the price is a bit too much for the kind of service i got. You can find cheaper rooms yet 5 star ones.