Banff Gondola Hot Springs Bow Falls And Three Lakes Tour

Tour guide was excellent, they adapted to seasonal maintenance of various locations around Banff National Park, was encouraging and readily aided those on our tour with mobility difficulties. All in all a wonderful way to spend the day in Banff!

We started the tour in Canmore , driver / guide was very hard to understand, we were told at the last minute that the hot springs were closed for maintenance ( just found out they close every year after thanksgiving weekend for maintenance) Viator should know and not offer it in the package. If you have a car you can save yourself some money and drive to the gondola and the lakes on your own

You will get to see most of Banff Town and area. Able to ride the Gondola or dip in a natural hot spring.

Our tour guide Ram was very friendly and knowledgeable and helpful. We enjoyed our tour. He explained everything very patiently.

It is packed. You get to see so many of the lakes and the guide was very informative informative, helpful and pantient

The guide - He was superb. He communicated everything, every important points , gave detailed description about the things. This journey was a beautiful journey. Overall, good experience.

A lot of waiting around for other guests, people can’t tell the time anymore! I think there should be a strict rule if they’re not back, we’re going! The guide was brilliant, very attentive and sweet.

Garry was a great guide! On time and very knowledgeable about the lakes and sights. Even did more stops due to a mix up with the company and advertising the same trip on get your guide and viator, as some had lake Louise and some didn’t. But not his fault and it was all sorted out. That should be fixed moving forward tho. Recommend for sure!

It was great, the tour guide was extremely knowledgable and had a great personality and sense of humor. I would request him for future tours.

We loved all lakes. Most important were views from Gandola. Our guide Arun was great. He kept connected with each person in our group. Will recommend to do this trip with guide Arun

Too many similar lakes and there were no hot springs experiences, just a large pool. The gondola ride was beautiful.

On a recent vacation to Calgary we took the Banff Gondola Hot Springs Bow Falls and Three Lakes Tour. From beginning to end, we had a very enjoyable day. The pick-up location was easy to find and very walkable from our downtown hotel. Our guide, Naveen, did an excellent job. He was cordial and professional, a perfect combination. Our favorite parts of the tour were Bow Falls, Lake Louise, and the Banff Gondola. If you take this tour and you happen to love mint chocolate chip ice cream, you're in luck! It was available at the snack stand at Lake Minnewanka and was delicious!

We had an amazing experience on this tour! We truly enjoyed visiting Banff, the gondola, and the beautiful lakes. Everything was very well organized, and we felt very comfortable throughout the entire trip. Our guide, Nick, was incredibly kind, attentive, and splendid. He went above and beyond our expectations and made the experience even more enjoyable. We highly recommend this tour to anyone looking to explore these beautiful places!

We had such an amazing day! We were so glad that we got to do the hot springs and the gondola. Most company's are offering one or the other. Our tour guide Naveen was very knowledgeable, helpful and kept us hydrated with lots of bottles of water. We had the best time!

Navdeep is an excellent guide throughout the whole tour. The tour we booked was misleading. Watch the fine print as we thought the excursions were paid for when we booked our tour.

Our guide was Navdeep, he was great, he was very accommodating to the schedules, because of ticket mess ups. The tickets are not included which makes it hard to know what times to book them. There were too many stops which made a long day.

Great experience. Ram, our guide was very nice and friendly. Helped us at evry spot and took great pictures of us .

I think this would have been really good if we had had a different guide. Mandeep was a very good driver, but he was a lousy guide, which was so disappointing. At the pickup point there are many tour buses picking up tourists for various excursions, so it is helpful when, at the assigned time, the driver/guide shouts out the name of the tour and which bus to board. He did not do that, creating confusion, especially since we didn’t leave on time. Once on the bus, he never once stood up or had a mic to go over details and instructions. He seemed more interested in answering personal questions while standing outside the bus. Be advised that when you get to the gondola ticket desk, they will have no record of your Viator ticket, nor do they need it because you are purchasing your own gondola ticket. I didn’t know that. Mandeep wasn’t very helpful once I purchased my ticket. He merely pointed in the direction of the gondola entry point, and I ended up in a line of people who were purchasing other day trip options. This wasted time, which was a problem because each gondola ticket is given a boarding time. After the gondola ride we were to meet Mandeep at a certain place, and then discovered that the next stop was at the mineral spa at the far end of the parking area. I didn’t care to go to the spa, and there was nothing to do while waiting the hour for the others, and I realized that I could have spent more time at the top of the mountain instead of sitting around the parking lot. Of course, this wasn’t an option or made clear at all. In truth, I thought having a s one hour stop at a spa was kind of ridiculous because it’s not really enough time to enjoy the experience. Our next stop was the Bow Falls view point where, again, no announcement was made other than having the bus door opened and Mandeep saying “ten minutes”. I was at the bus with some others in our group about 20 minutes later because Mandeep wasn’t at the bus, he was busy talking to two people across the way. As we left the parking area, one woman from our group came running up to the bus waving her arms because we were leaving without her. Never once did our guide look like he was counting the number of people in our group and keeping track of our numbers. When we finally got to downtown Banff for free time for lunch, I decided to leave the tour because I was tired of being let out into big crowds of people without adequate explanations or instructions. I have to say that Mandeep was a good driver, but the worst guide I’ve ever had. I felt carelessly treated.

We had a great experience with our driver Navdeep. He went above and beyond for us! He truly made this a wonderful experience, highly recommend! Thank you Navdeep!

The only reason we booked this particular tour was because we could do the gondola and the Hot Springs on the same tour. It was a bit disappointing that the others on the tour did not come prepared for the Hot Springs, and the majority of the group voted to bypass the springs. It’s not the tour guide‘s fault but I still didn’t get what I wanted out of the deal. The gondola ride and visit was amazing!

The day was very enjoyable. The Gondola at Banff is a must see, the views are incredible. Our guide, Sanjeet, was very attentive and helpful throughout the day. We all had a most memorable day

All day of touring. Had appropriate amount of time at each location. If you’re gonna go in the Hot Springs, make sure you bring bathing suit and plastic bag put your wet suit in. Gondola views from the top were amazing

The full day trip was filled with great experiences and covered all scenic spots. Ram our guide was very informative and helpful. He was polite and accommodating to all requests. Overall excellent value

The tour was fantastic. Our driver Navdeep was very courteous and made every effort to make sure we enjoyed our tour. Lots of time to explore each stop, we never felt rushed.

Thank you so much for RAM, our tour guide. He made this trip so memorable for my family. Happy Birthday to my 2 boys! This tour is for them. ❤️

Ram was an excellent driver and guide. He was personable and friendly. The tour was great but one suggestion would be to drop the Johnson and Two Jacks Lakes and give more time at Lake Minnewaka.

Hot springs is a waste of time. It’s a small pool that smells like chlorine. Parking was issue with no direction from tour agency. Tour guide was nice but he was very hard to understand.

Aashish was a phenomenal tour guide with great hospitality. He offered to take several pictures of our families throughout the day and was always available if questions came up. We would recommend Aashish to anyone looking for a special day!

The tour was very long and we saw some beautiful scenery around Banff but there were a few issues. First, we all blame the booking agency in that we were all mislead about scheduling a time for the gondola ride. Every one on the bus was lead to believe that the tour company would make the reservation and we would purchase the ticket when we got there. How are we to know how long the trip takes to get there plus the van was a little late in picking up. Fortunately we were all able to get a reservation after we got there due to the driver’s help. The Hot Springs was disappointing as it looked more like a gigantic hot tub and there was nothing to look at if you didn’t go in it. Our driver was very nice, friendly and helpful but his accent was so thick that it was hard to understand a lot of what he was telling us. This was an English speaking tour but most of us couldn’t understand him.

This trip covers a lot of site seeing around Banff National Park and allows time for lunch in downtown Banff. We got picked up in Canmore which was convenient for us. The tour was 9 hours, which seems like a long time, but since the tour included so many sites, it didn’t feel that long. We started with the Banff Gondola. Our tour guide, Ram was great. He helped us with getting the gondola tickets. You have a little over an hour up top. The scenery was amazing. They had outside observation decks and chairs to relax. You can also hike. Next we soaked in the Banff mineral springs. I highly recommend it. I felt renewed and relaxed after a 10 minute soak. We then went to Bow falls, which was picturesque. Ram was ready to help with pictures. He even did a 360 picture for us. It looks professional. We then got an hour in Banff to shop or eat. We grabbed some lunch. The afternoon included, surprise corner, Johnson Lake, two Jacks lake and Lake Minnewanka. I could be leaving something out. Not sure. We had ice cream from the snack shack at Kake Minnewanka. It was better than Cows in Banff. The price is right. I’d definitely recommend this tour

My Tour guide was Sanjeet, he was very patient and calm throughout the trip explaining each landmark and when we bumped into am Elk he was quick to point it out for pictures

Had a wonderful tour from Calgary to Banff! The Banff Gondola, hot springs, and all the scenic stops were absolutely beautiful. Our guide was very nice, friendly, and accommodating, making sure everyone had a great experience throughout the trip. Everything was well organized, and the views were unforgettable. Highly recommend this tour to anyone visiting the area!

Arun was such a great guy! I did the tour with my friends. He was very patient and answered all our questions. I would definitely book him again and recommend to my friends and family.

It was a wonderful experience beyond our imagination as our guide Naveen took us through the mountains to explore various sights. He was very detailed with the stories surrounding the natural marvels and even though he was driving, kept pointing out the lovely creatures we could have missed. He ensured we were comfortable all through the journey. We look forward to another experience as this.

Nice experience and nice scenery. Navine is very friendly and always smile and knowledgeable. Nice to see banf Gondola and hot spring and kake louise and nany more

Our tour guide Noveen was very knowledgeable, cooperative, supportive and very friendly gentleman.

This tour was amazing. We saw, and did, so much in a single day. Our guide was awesome. We had such a great time, largely due to him. At the end of the day we all felt like friends. Honestly, it was the most fun tour, I highly recommend it.

Great experience. Book gondola tickets in advance. Some of our friends were scared but the ride was very smooth. Tour guide Naveen was extremely nice.

Experience with the trip and itinerary well appreciated. having our tour guide Naveem who is thoughtful , caring to his guests is outstanding . I will look for him again as my tour guide next time i come back . Cost of tour is reasonable. I like the experience in riding in gondola see the peak overlooking Banff. The itinerary was full covered in timely manner. I guest we have a very good group who were cautious on time and respectful. Naveem extra mile taking us nice pictures is well appreciated.

I had an amazing day! Naveen was a great guide and made sure to tell us all the things!! I did a small hike, ride the gondola, did the hot springs and saw several lakes! I will be back to do more tours with them!!

This experience was wonderful and our tour guide, Naveen, was the best. We got to stop by so many different places in Banff national park. Would highly recommend and would book again

The views are beautiful once you took the gondola, this tour didn’t include the ticket. The guide didn’t explain that much about the lakes, He seems like not interested or didn’t want to talk. You can visit his he Gondola by your self not taking the tour, and the lakes and the falls were pretty.

The Gondola ride was so beautiful. Worth every penny. The view were amazing. Staff were all so nice. However, When buying your tickets on line make sure you buy directly from their site otherwise you still have to wait in line to get a paper ticket. A little frustrating as I bought my on Viator

Great day out..... Friendly, helpful driver...... fantastic sights....nice stops...great views......

Naveen our tour guide was very professional, quiet but willing to make us have a great tour. We were glad we booked it through Viator

The day tour was amazing with wonderful views. We had a nice safe drive and enjoyed the history of every places we saw, our driver and tour guide Sanjeet made our day a plus.

The tour was well-organized, if a little divergent from the detailed itinerary provided prior to the experience. Naveen picked us up from our designated pick up point right on time. He is an extrtemely polite, professional, and kind person with a great deal of local knowledge. He made us feel very welcome, had relevant anecdotes and jokes to share with us, pointed out local wildlife we came across (elk, mountain goats), and was very flexible with the stops at each point along our route. The entire trip lasted 7 hours (rather than 9 as described on Viator, but that's no issue at all - we were all tired anyway). The sites were magnificant, the van very comfy, Arun at the office was very helpful with our questions, and we can't thank Naveen enough for being the quintessential host - well done, sir, and warm thanks for making our day in the Banff area special!

The gondola had great views and nicely organized. The hot springs was really a regular pool with hot water and a few jets- like a large hot tub. The lakes were lovely. Naveen was our driver/ guide and very nice and helpful

Be prepared for a full day of seeing fantastic surroundings. Our tour guide Sanjeet was courteous and an excellent driver.