Affordable Banff To Calgary Airport (Yyc) Shared Shuttle

Excellent service and courtesy! Would gladly recommend this service and plan to use again in the future!

The driver was prompt, courteous and professional. We arrived at the airport in plenty of time. We recommend this shuttle from Banff to the Calgary airport.

It was an amazing experience. The ride on the way back to the airport even though it was dark it was still pretty smooth and we arrived faster at our destination.

I had a last minute change on the pickup time and they were able to accommodate. I am grateful that they are flexible.

Safe driver and on time but other pick up stops making it a bit longer ride than expected. If you are in a rush this is Not good for you

We had an excellent experience and we will definitely do it again.

Wonderful experience and very comfortable way of getting from Banff to Calgary. The shuttle was on time and the friendly driver told us where we will go

Bumpy, there is a second older style bus called Fairy Bus that they also use during busy times. The 9am pickup was almost on time but it said Fairy Bus so we didn’t know to get on but thank goodness the driver asked for us. 9am was a completely full bus.

Arrived late and I had to call the operator ABestX. Ultimately they did get us to the airport on time.

The shuttle we reserved and paid for never showed. I tried to contact the company directly and continued to go to voicemail. I emailed and only then did they respond that there was a mechanical issue and they wouldn’t be coming. Ended up spending $277 on a taxi from Banff to Calgary airport as a consequence. DO NOT USE!!!

No issues. Shuttle was on time and comfortable. Driver was friendly. Was expecting ABestX shuttle but was Fairy shuttle.

Traffic delayed but updated and all went well. Van had a few others from Banff to YYC. Easy to get to and from so no need for a rental car.

The bus never came . Nearly missed my flight . They cancelled my first ride at 8am day of. Arrived 20 minutes early for the 9 am and the bus never came. They gas lit me saying the bus came and I wasn’t there. Avoid this line at all costs . Pick a service with better reviews

The pickup time changed to an hour later than planned and then they were late on the revised time. No one answered the phone when requesting information. Driver was erratic and there was total confusion on where we were going although it was discussed with dispatch multiple times. This was not a good experience.

We had a smooth and easy ride to the airport. The driver arrived on time and was helpful and courteous. The van was at capacity with people and luggage, so it was a bit crowded but otherwise fine.

Our airport bus did not arrive, we received no prior communication to notify us of this. When I chased it up, I was offered a shuttle 2hrs later, this would not have gotten us to the flight on time. I expected them to arrange a taxi or something else, they did not. Unnecessary stress before a long flight. Opted for this company to save some $ and ended up doing the opposite.

Everything was excellent except for one thing. They had 4 pick up points. They were all unsheltered. It was snowing that day. So I waited near by out of the elements. They didn’t know I was waiting there and didn’t stop. I called and they came back for me. They are very nice. Just a communication problem because of the weather.

The vehicle was clean and the driver was exceptional!, he was trying to help me find wildlife along the drive to the airport

We apologized for being late.the shuttle left and came back for us.. Such a humbling and wonderful and great experience with our ride. Thank you so much !!! I would recommend this company to my friends and families who would like to visit banff.

Our pickup was for 1000hrs. We were at the spot at 0940. At 1015 no shuttle so I reached out and was advised there was a mechanical issue and pickup would be 1130. From there communication was flowing with updates and they arranged a substitute company who arrived at 1130. So while initially concerning they did recover and keep us informed. So high marks for that.

Was not informed that pickup was in back of hotel, not in front. No contact information given. Called number on ticket and went to voicemail. Finally found van about 15 minutes after set pickup time and driver could not figure out my tickets. Late arriving to airport. Ride was hot and uncomfortable.

The ride to Banff was good however on the return, they never showed up. Multiple calls only got voicemail. Reached via attorney and they were unable to reach the tour operator. My son was stranded in Banff. I had to book another shuttle a couple of hours later. When you have somebody that gives you a ride to the shuttle stop and then they’re waiting for over 20 minutes and then you have to leave and come back. It makes it difficult. I understand mechanical issues can happen but to get a phone call 25 minutes after the pick up is not OK. You knew you were gonna be running late. You could’ve just called and he would’ve waited instead of scrambling trying to find another shuttle. Very disappointing. The phone number on your website says it operates 7 AM to 7 PM mountain time. It also says 24 seven support. This is not the case. You should be giving proper information out. If someone sees 7 AM and calls at 7 AM they expect an answer not two hours later. It seems like there is only one person that answers the phone and it’s on a cell phone.

The company was so great in updating us of their expected time of arrival. There was a little bump with the arrival, but they made sure we hot to the airport on time