Post Hotel & Spa

We had a very nice stay at the Post Hotel & Spa. We had a concern about our room upon arrival, but the staff and general manager went above and beyond to make sure we enjoyed our stay. The hotel is very charming and the property is gorgeous. Great location with easy access to everything you’ll want to do. The on-site restaurants have great food - we tried both. The Dining Room is more of a formal / fine dining experience - well worth it. Though I’d say we enjoyed the Outpost even more. The crab melt and post burger were especially good. We also enjoyed the spa. Peter and Xavier were great! I hope I get the chance to stay here again in the future.

The hotel needs a facelift. The room I was in had a tattered soft and was very dated with furniture and carpeting that probably date back 20 years. The service was terrible. They are obviously understaffed. We waited on a drink order from the bar for 20 minutes and then the entire order was wrong. The restaurant service was better. The wine list is excellent as was the sommelier. The pub food is ok but the ambiance and decor below average. I really can't believe they are a Relais Chateau hotel and would not recommend for the price you pay for a room.

I stayed at the Post Hotel in Lake Louise, Alberta Canada on July 21 and 22, 2026, while on a hiking trip with Backroads in the Canadian Rocky Mountains. This is the most comfortable hotel I have ever experienced. The place is very well built, well organized and spacious. I booked a massage at the spa and it was a very thorough and necessary experience, as I was in a bad condition from rugged hiking trails for the previous 4 days. This hotel has a very nice courtyard in front with games for kids and very comfortable seating. Gorgeous flower boxes adorn the windows outside and small marmots or prairie dogs roam around, entertaining the guests. Occasionally, you may even spot a bear in the distance. The Pipestone River passes nearby almost in viewing distance from the parking lot, a very inspirational sight. The breakfasts and dinners were top quality and the service was impeccable. They have the largest wine collection in Canada and I believe the third largest in North America. There is a pool an hot tub on the main floor and a workout room and a small gift shop. I highly recommend this hotel, you will find your relaxation destination.

I was extremely impressed with the Post Hotel. The entrance lobby is beautiful in a historic vacation lodge sort of way. The rooms are very large with excellent beds. They also had a TV and refrigerator. No AC but they did provide fans in each room. Almost all of them seem to have balconies with mountainside views. There is lots of parking. One very nice benefit of staying here is the free hiker shuttles which run all day every half hour. Lake Louise is incredibly crowded and almost impossible to park at, so these shuttles are invaluable if you want a stress free visit. The staff at the hotel was excellent, and they provided many nice touches like a fruit basket in our room and staff stopped by each evening to offer water bottles and a tasty treat from the pastry chef. The hotel has an excellent gym, large indoor pool, sauna, and hot tub. It’s a very each walk from the property across a small pedestrian bridge to the nearby Samson Mall where you can find a grocery store and a few small cafes and bakeries. The property was beautiful and really felt relaxing to stay there.