Best Western Cold Lake Inn

Our team came here for one week to work and were glad to have chosen to stay here. We could tell that we were not the only people staying here for work so the word must be out that this hotel has very professional staff that listen carefully to what you ask for and also anticipate what you will need before you have even figured it out. Each day my room was thoroughly cleaned and replenished with clean, soft towel sets, shampoo and soap. The room's furnishings were all in good shape and perfect for being able to get work done. The Internet wifi is strong here so working remotely is easy. I appreciated the bar fridge and microwave as well. SUGGESTION FOR ROOMS: In the future it would be nice to have a safe in the room to lock valuables or documents in, especially in the auxiliary 2 storey building. Which has more direct outside exposure. The Smitty's on-site makes for excellent breakfasts with a variety of choices. It would be preferable to have more than just vanilla yogurt as options for yogurt though. The staff in there are clean and professional. They will serve you quickly to help you get off to work in a timely manner. The location here works well as it is on tge main highway and close to many other restaurants such as 1948 Mediterranean, O2 and Soleiki buffet amongst others that are all within walking distance. When coming to Cold Lake, this absolutely where to stay.

There is breakfast even if you leave the hotel at 2am! They gave me a little bag with some yogurt, muffin and juice. The best service ever! The lady at the front desk was so sweet. And there is great black out curtains, which are very much appreciated. Parking is a bit tight for a big truck. Didn’t check out the pool.

Travelled from Calgary for a family funeral. Arrived and the rooms I booked were not booked from another booking company & they had doubled charged my card. Sandra the manager was amazing. She made sure we had the rooms and beds needed + pet friendly room available. She fixed the problems others made & helped in this stressful situation. Also received some comp meals from restaurant. She made everything right and went beyond that to make sure I was happy. Ended up staying an extra night and the other manger gave amazing rates to me and my family. Thank you for everything and all your kindness and friendly staff all appreciated and made trip good. Luv the pet friendly rooms and having Smitty’s right there. Good food and restaurant staff r out going & friendly. Can honestly say they are all hard workers & make sure you’re happy with everything. Will book again but only directly with them.

Held team meetings at the Best Western Cold Lake and the entire experience was great. Hotel - rooms were space, quiet and clean. Onsite restaurant - Smitty’s staff were very attentive. Food was reasonably priced and delicious. Smitty’s staff supported our onsite meeting needs and went above and beyond. Leah and her staff out did themselves.