Villa Gallici Hotel & Spa - Relais & Chateaux

Very beautiful property, beautifully maintained and with fantastic dining. However, I can’t stand their constant attempts to overcharge me. I stayed several nights and did not have a car- they should have known this as they helped unload my luggage from a taxi. This however did not stop them from charging me for parking, which they very reluctantly removed from my bill after I raised this to their attention during check out. They also tried to charge me for breakfast, which was very clearly included in my room rate. They actually argued with me on this topic and I had to show them a printout of my reservation to get them to remove the charges, which is completely insane. This property really is nice, so much so that I would still consider returning, but buyer beware—I try to avoid having unpleasant discussions about hotels on my vacation, and this seems quite unavoidable here.

We went here for our wedding anniversary. My wife has traveled all around the world and she still noted it was the most amazing service and course we have experienced. The staff was attentive and explained each course very well.

My husband and I stayed at Villa Gallici for our honeymoon recently in June. Let me start by saying, the moment we arrived the staff were incredibly welcoming, attentive and kind. They immediately took our luggage, offered us warm lavender toilettes and homemade iced tea. The receptionist checked us in promptly and then escorted us throughout the hotel to show us the absolutely breathtaking grounds. She then proceeded to walk us to our private Villa which she then shared was a generous surprise upgrade for our honeymoon! The Villa was absolutely beautiful and my husband and I were so grateful to have shared this experience. We had a private outdoor terrace and jacuzzi and the room felt so royal and comfortable. During our entire stay, every detail was truly five star. The location is also very convenient, as it’s only about an 8-10 minute walk to the main town of Provence with all the beautiful streets/shops/restaurants. We were sad to leave after two wonderful nights but we are so happy we chose Villa Gallici for our stay!

As you will see from the reviews, there are many people who love this hotel. Sadly I am not one of them. I don't like to post negative reviews, especially when staff are really good, but I believe people need to make informed choices. Starting with the good. All of the the staff were very friendly and helpful and the service was great. They have a huge number of exquisite fresh roses everywhere which is really lovely. The garden is very nicely manicured and the pool was nice too. Now to the not so good. The price of the room is extremely high for what it is. Our room (apparently an upgrade from the one we booked) was split into two levels with a bedroom upstairs and the bathroom downstairs. The room felt very dusty and claustrophobic. Everything was purple and old-fashioned, but not in a good way. It was a pain to go up and down the stairs to get to the bathroom and the bath is up another set of marble stairs, which felt unnecessarily dangerous for a wet area. There was no soap at the bath and where there was soap, it had a price list next to it! I'm assuming they meant you could buy it in the shop, but it felt tacky and was confusing. The quality of the renovation/maintenance of the room was also not great, with paint on door handles, marks and dents in the wallpaper etc. There are lots of plastic flowers around the premises which is very off-putting, especially the bright green fake bamboo outside the bedroom window. At 1000 Euro a night, the room and facilities were nowhere near up to the expected standard. For dinner, we ate from the reduced menu (so not the "gastronomic/fancy menu") and paid 107 Euro for a sandwich, a simple pasta, water, and a tiramisu which we shared. And we were charged 35 Euro for parking for the night in their own parking lot! The spa facilities include a shower-sized sauna and a jacuzzi smaller than a bathtub. We did not want to spend any time in it. We drove out of our way any paid more for this room than any other on our trip and seriously regret our decision. But as I said at the beginning, it has great reviews so perhaps it is a matter of personal taste.