Mercure Aix En Provence Beaumanoir

Very disappointing stay. I was given a ground-floor room where cars were parked literally about 10 cm from the window, so there was no privacy at all. The hotel is very old, the room was small and dirty, and the towels were off-white instead of looking properly clean. The air conditioning was extremely noisy, making it difficult to sleep. Overall, this was a very bad experience. In my opinion, even one star is more than enough.

I stayed here for a week as it was selected as part of the tour I booked. The rooms have all the essentials, including a comfortable sofa, fridge, kettle and selection of teas. The staff were all friendly, including the gentlemen at the desk in the morning. There was also a water fountain on the ground floor which I thought was convenient. The breakfast selection was good but not every day had baked beans, tomatoes and bananas which I wanted and there were no mushrooms. I ate dinner twice at the restaurant. Overall, I was happy I stayed here.

Spent 3 great days here. I was a bit concerned when I read some negative reviews but my concern was totally unfounded. The room was spacious clean as and very well appointed. The staff were all very helpful and friendly , the restaurant was very good as was the bar. The pool was superb clean and well cared for. An added bonus was the Tesla car chargers on site at very good evening rates . I am very happy to recommend and would definitely revisit when in the area.

Jalil really made a difference to our stay. The service in the restaurant was outstanding. Very kind warm and welcoming on a cold winters night A commendation for Jallil the young male waiter server in the restaurant. Very professional. Merci 5 stars