We booked 2 rooms. As it was autumn season, the airconditioning was centrally controlled on a heater mode. My issue was that there was no (as in nothing) air coming out of the vent, making the room very stuffy and I told this to the reception, to the housekeeping and to the maintenance guy who went to the room to check. He came back after some time and showed his translation app which said " he increased the air via the system and that we should not open the window or the aircon system will not work". So, we waited for more than 30 minutes for the 'system' to work and give us some airflow, but unfortunately, no air was coming out of the vent still. It was late at night already and being tired, so we decided to just leave the 6th floor window open and let the chilly night air in. Why can't the hotel give the guests an option to control (the aircon unit) how cold or warm they want their room for their own comfort?
Ramada Plaza By Wyndham Izmir
Address: Etiler MahallesiAvailability
Description
Facilities
Reviews
The front desk lady is very rude. One person works overwhelmingly crowd. Bad smells across the hallway.
After a long day on the road, this hotel was exactly what we needed. Clean, quiet and comfortable. Berkan and all of the staff were very attentive and welcoming. Dinner and breakfast were both excellent. Great stay, would recommend!
We had a wonderful stay at the hotel. Everything was clean, comfortable and well organized. From the start the atmoshpere was welcoming and service was excellent. Especially Mr Bora at reception was really courteous. He kindly helped and solved our issues with airline and we were able to enjoy our stay thanks to him.
We stayed in an Executive Suite in August. The rooms were clean but surprisingly small for one of the largest suites in the hotel – around 35 sqm. A particularly unpleasant incident occurred at check-in: although I presented my passport and repeatedly explained that the other passports were safely stored in the suitcase and that I would of course provide them later, the receptionist insisted that I open my luggage immediately and in front of everyone in the lobby. This felt extremely disrespectful and intrusive regarding our personal belongings. Overall, the cleanliness was fine, but the suite did not meet expectations, and the check-in experience left a very negative impression. Recommendation: Be more transparent about the actual room size and provide staff with training on discretion and respectful guest handling.
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