Acapulco Airport Roundtrip Transfers

Our driver was waiting for us upon arrival. He gave us a lot of information on the way to the hotel.

My family 17 were taken care of by these amazing people! I began by booking round trip airport pick up for a great price. They picked us up in a nice 20 passenger van that fit all of our luggage and drove us 1 hour away to Pie de Cuesta. The driver was very professional, prompt, and communicated well. They were available for us to book last minute trip into downtown Acapulco and facilitated everything for our large group. We had also pre-booked a private yacht tour and tour of Acapulco. We felt very safe and very well taken care of by this company and their employees. Electronic payment was a bit difficult, I had to send EFT to cover 50% of cost at booking which takes several days to clear. When I tried to do the same to pay the other 50%, they were not comfortable with payment not clearing right away which is understandable so we had to pay cash (glad we had enough cash for all the services they provided, so just bring cash to facilitate payment).

Find it was easy,because of the name tag use.The driver was very nice,has English knowledge with makes our conversation easier .

My English-speaking driver was punctual, informative and very friendly. I would certainly use this service again when I am in Acapulco.

Very friendly, helpful and explained things we did not understand. Registering was easy, finding our ride at the airport was simple and the conversation was easy.

The driver was waiting for us promptly outside the airport exit. The van was clean and well equipped. The driver was very courteous and helpful. I would highly recommend using via tour for this experience.

My transportation from airport to hotel was great. Driver was on time, professional and friendly. That's why I always use Viatur..

Highly recommend Grupo Royale Tours Acapulco. Driver met us at the airport exit with our names on a placard. The driver was friendly and professional and spoke good English. The Car was clean and Comfortable. Pedro met us at the hotel and welcomed us and gave us great information about the area.

The ride was very clean and comfortable. They were on time and made several recommendations on the way to our hotel.

excellent service. Man was at the terminal waiting for me with my name on a sign. Friendly, courteous, and efficient. Due to the time and date I went (March of 2020) I was the only pick-up. Same as the way back to the airport. Would definitely recommend royal tours.

Javier was so friendly and welcoming. He took us on multiple trips during our stay. He picked us up and dropped us off at the airport. He also took us from our hotel to see the divers, stayed with us during the show and took us back afterwards. He was attentive and always made us feel safe and welcome in his city. We asked him to teach us Spanish and he did! We learned so much from him. He encouraged me to continue to learn the language and practiced with us on our travels. Javier is one in a million. He made such an amazing impression on us. I came home to tell all my friends and family how friendly the people are in Acapulco. Javier was a major contributor to my experience.

We we were met at the airport by our driver holding a sign with our name. He was very courteous and polite. He informed us about parts of the city as he drove us to our resort. We will definitely use Viator in the future.

<p>My roundtrip transfers from the airport to the hotel was wonderful and went well. My flight was late coming in and I called to inform the transport company and they were so nice and told me not to worry because the driver would be there. And sure enough he was. Javier was awesome and also gave me a nice overview of the history while transporting me to my hotel. I would also like to point out that he met me at the airport on my return flight home and helped me get my boarding pass, find my gate and even went upstairs to show me where i should go to catch my flight. Javier was fantastic and made my day from my first day to the last day. I would also like to recognize Eduardo who drove me back to the airport and he was very attentive and answered any questions that I asked of him. He was awesome too. I would definitely use their service again if I ever return to Acapulco. It was worth every penny!</p>

<p>The pick up on both ends were timely. I would have been much better if your company was able to pick up at the door of the Grand Mayan. I was advised when I booked and reminded when picked up at the airport. I was unhappy to learn that other operators were able to pick up at the resort.</p>

<p>Excellent service by Royal Tours. Louis and Pepe were both on time and very helpful getting me to and from the airport to my hotel. Highly recommend this.</p>

<p>The plane from Mexico City was almost an hour late, but your representative was still there to meet us. We were very relieved. Transport to the hotel was seamless.</p>

<p>Excellent. We love Acapulco. The service by Aiator was perfect. Will use this service again when travelling.</p>

<p>We had used Viator in Miami on several occasions to transfer our family from various hotels to the cruise port. When we saw they were also available in Acapulco - as we made our trip arrangements we decided to use them there as well. We were once again more than pleased with the drivers and their handling of our transportation to the hotel and back to the airport. We were met on time and assisted with our luggage and check in. The departure was very early in the morning (6 am) but there was no problem having the van there on time. All of those we talked to (Pedro) as well as the drivers spoke English well (since we spoke very limited Spanish!) and that made the travel experience easier. We definitely would recommend this service to anyone.</p>

<p>The drive was on time and easily identifiable. He was courteous and informative too. I can recommend the service without hesitation.</p>

<p>On time and friendly service. I enjoyed the mini tour during the drive.</p>

<p>The driver who picked us up from the airport stated that they would pick us up from the Grand Mayan, and that when I provided Royal Tours with our room number that he would come up to the front lobby area of the resort to pick us up.</p> <p>I provided Royal Tours with our room number on April 7th. We called the day before (4/19) our pick up date to return to the airport to re-confirm. </p> <p>On 4/20/13 after waiting in the lobby pick up area at Grand Mayan 20 minutes before the scheduled pick up time and 17 minutes after the pick up time, I found out the van was down the hill on the street, not in front of the Grand Mayan lobby to pick my family up, as the Royal Tours driver told us (4/6/13) would happen on 4/6/13. The driver stated he was not allowed to drive on Grand Mayan property to pick us up. I would have expected that if he arrived on time and discovered this problem, he would have come up to the pick up point on property right way, not meet me close to the bottom of the hill late as I had to walk down the hill in order for him to be allowed on property. He should have walked up the hill to inform me right away at the pick up. The delay of 25 minutes in total made us have a late arrival at the airport.</p>

<p>The shuttle service was always on time for the pick up at the airport and the hotel.</p> <p>Unfortunately, I think that the price for a shared van was a bit too expensive, especially when the van is really full on each trips.</p>

<p>One of the best decisions we made. Great service, and it solves the problem of the taxi/transportation maze in Mexico which can be undependable, argumentative and confusing.</p>

<p>This was great. For the first time someone was holding my name up so I just walked over.<br/> The driver was very friendly and talked us all the way to the hotel.<br/> On my return trip, the driver was very friendly as well. Sounded like he would have been nicer for the City Tour. Have never been disappointed with the R/T's - it works beautifully!</p>

Our drivers both to and from were very good and informative regarding questions and providing a general overview of Acapulco. My one big complaint is we had to wait about 40 minutes after arriving before a van showed.

Carefree transportation to and from airport. Would definitely use this service again.

When I arrived to Acapulco it was comforting to see a sign with my name on it and the driver waiting for me and my family. They were on time for my pickup and my early 5:15 am departure. I highly recommend booking this because you don't have to worry about "bargaining" with the taxi drivers. The driver was extremely courteous and informative on the drive to our condo. Also, they confirmed all travel arrangements once again a few days before leaving Acapulco.

They were there waiting with a sign, what else could you ask for.