Dining Experience At Iconic Emirates Palace Abu Dhabi

Snacks are not freshly baked and not tasty at all. The tea is just a small pot - not enough. Only the coffee is okay. Service is slow & poor. This is definitely overpriced. Not recommended!

biggest scam ever very bad experience not worth it. the company cancel our initial booking and push us to other dates

Good experience. The food was really fresh and good. I should have arrived earlier to see more of the palace.

The hotel had not received the booking from Tripadvisor, kept us waiting for 30mins , unable to find booking or reference number . The cake was 90% cream , no substance to it . . It was a waste of money , felt as though we were sitting in a Mall . Very disappointing. Would not recommend this experience to any one .

The International buffet was good, but at $110/person, pretty expensive. No one offered if we wanted to purchase a glass of wine. We did get the cappuccino with the gold leafs. That was cool! I would recommend you do the cheaper option and just get the cappuccino. The inside of the palace is very lovely!

You don't need to book this experience We did this "experience " a week ago and charged £180 when in fact it costs £120 Rip off Just turn up it's not that busy No refund given even though requested 2x on Viator Really feel let down

You took extra money........The rates were very cheap there...And it was empty too.....plus all the local people were going around there without paying any money.

I thought this would be a magical evening and the venue was that, the food was delicious. My revue has been massively down graded due to the fact I have been ripped off and nobody likes that 🙃 I paid £177 & the experience was not THAT value so I googled it and its more £120 cost ! I have photo evidence and feel that I have been abused.

The Palace was incredible, but the booking was completely unaccomodating, as I tried to cancel 2 of the bookings, as my Brother in law had surgery and my Sister stayed with him at the hospital, so they couldn't attend. Then when we got to the restaurant I was told I should have canceled their bookings. This was extremely frustrating as this activity was very expensive. I also paid for the whole cappuccino experience, which we never got. Very disappointed and will never recommend this tour to anyone. Rather call directly, book and then pay when you get there.

A wonderful experience in a beautiful environment. Visiting the Emirates Palace Mandarin Hotel is unforgetable, from the palatial tiled lobby with its immense ceiling, the grand staircase, chandeliers and Episodes floral layout, you wont be disappointed. The Palace Cappuccino in a beautiful china cup and saucer is delightful with a delicious light cake, and attentive staff who ensure you are having the best time. I would definitely recommend this experience.

Amazing place very affordable, and the service the best. I went with my friend from USA, she was very happy with the coffee

Spectacular place but not worth it to book diner at the vendôme restaurent. The dishes were very basic not worth the price. Drinks are extra to pay. I do not recommend it. However I do recommend visiting the palace or very beautiful.

We did not stay in this grand hotel but had a wonderful buffet lunch at its restaurant. It was a wonderful dining experience in terms if the quality and varieties of food, the atmosphere of the place and the warm service we received.

The place is fantastic and the zperience with the capuchino and desserts ,tha place itself is unique!!!!!

Great place, exactly what I expected Loved the setting, beautiful garden, great hospitality Food was very good, not fine dinning, but great quality Excellent service, very friendly and professional

I needed to wait for very long time in the hotel, till my reservation was confirmed by the hotel manager.

It was perfect! Once you arrive go directly to the reception, they were extremely helpful. They will guide you to the Vendome. Ask if you can sit outside as the view is breathtaking. The restaurant is not as glamorous as the rest of the hotel so you don't really need a spectacular outfit. Most of the men were wearing jeans and the women everyday dresses. Do not worry about covering shoulders and knees unless you'll be going on Friday or Saturday. Otherwise, the restaurant will be closer to empty. ( we were slightly overdressed but it was a birthday celebration so we didn't mind 😉 ) The staff is surprisingly kind and helpful. The buffet has many different options. I would suggest the pasta ( which they make at the spot, in front of you ), tartar salad ( if you're not a spicy lover go ahead and make your own one ) and of course the desserts! Once you're done you can walk a little bit around the floor and see the rest of the common rooms. Enjoy!!

I had the afternoon tea on my birthday and it turned out to be a perfect choice. The place was extraordinary beautiful. The food was very fine and appealingly presented. Staff service was excellent.

It was amazing experience A must do relaxing and refreshing since the weather was very hot The waiter and host were excellent

Exceptional 7 star hotel! From the warm welcome ,this hotel exceeded expectations ,luxurious with stunning views ,top notch amenities , the grand lobby with modern decor, especially mr roshan! A special thanks with you to him for professional service care, acknowledge big help and care

The scenery was amazing and the food was a good variety. Impressive to be in a 7 star hotel. Highly recommend the experience.

The food was not great and not fresh . One of my family members was sick and had diarrhea for 4 times right after the meal. Seafoods were not fresh especially the crab n the tuna sushi. There was not much variety too.

We arrived at Emirates Palace as scheduled, only to find that we did not have a reservation through Trip Advisor although a booking was completed. This created a high level of stress. Luckily, they were able to serve us and collected a payment on site. Emirates Palace is lovely and their staff is extremely professional. The Cappuccino and cake were delicious. Emirates Palace is recommended; however, Trip Advisor is not.

We had a fantastic experience, ordered some coffee and cakes, and what we got was a gastronomic assembly of beautiful and delicious food.

Professional team where alway introduce amazing work to guests, the place itself is a unique and peace of art, Le Cafe can give you a memory of experience just book your date and time before you arrive to let them to prepare what is amazing your needs

Truly one of the worst experiences, extremely poor service with little to no communication received from the hostess, waitrons. Would not recommend

Just as easy to organise yourself. Walk in and ask for tea and cake ? You don’t have to book, lots of seating

This tour is a robbery and Orient is a robber Emirates Palace Abu Dhabi organises this tour for 150 AED per person which includes good 45 mins palace tour and coffee with gold. Best is to call up the emirates palace hotel in advance and book directly with them. This travel agent through viator is charging more than 200 AED only for coffee and is led by un professional team lead Sara who doesn't bother if your experience is bad as long as you are paying money. Even worse is that the Emirates palace doesn't recognise any touts like orient. BEST NOT TO BOOK FROM THIS OPERATOR. It was a very bad experience as the hotel doesn't recognise orient tour operator and doesn't.

Impressive decor - big spaces, rich ornamentation - but empty and sterile. The coffee was well presented but weak. The cake was tasteless.

They could not find my reservation! It took them 20 min & 3 people to figure it out that Viator used a different name for the reservation! Once seated, nobody served us for another 20 min until we asked them!

Quite a charming environment for afternoon tea. We chose afternoon tea for two and it was more than enough food. The live piano music in the background was a nice touch. Much thanks goes to Alexandra for taking the time to describe the menu items, the cafe and her experiences. It made the visit more memorable. Your friends from Canada,

Amazing time with my parents and sister, thank you all was just amazing thank you. We really appreciate all the staff.

Nice way to visit such an incredible hotel. We were able to walk everywhere. Perfect cappuccino and sweets.

I’d like to mention amazing service if Your colleague Stephen at Cafe by the Fountain at Emirates Palace in 17th of November . Stephen suggested me an option that’s answered to my queries - and it was amazing. Since it was my first time here I got informed about the options from the menu. Stephen is really approachable, knowledgeable and professional member of the team. Thank you so so much! Also I’d like to mention the security member Anthony who explained me about the restaurants available on the territory of Emirates Palace, all the cuisines they offer and working hours this I could plane my further trip. Anthony is very professional and knowledgeable team member.

I was in the Hotel few days back with my friends and we tried everything with gold in Le Cafe of Hotel. Everything was so amazing, the gold coffee, gold ice cream and even they had gold chocolate cake. Hotel itself is amazing, the architecture is really next level thing. and Samra the girl who served us was absolutely brilliant.

We loved our afternoon coffee and desert here. We were guests at the Palace and we went to grab a coffee and enjoyed desert as well. Such a fun, opulent experience. Their “gold” coffee was excellent. Service was lovely. Cheesecake was incredible. Definitely a must do experience. A little pricey but totally worth it!

The Service here is absolutely exceptional we found our waitress pan to be very friendly professional and polite and she made our stay even better overall we thoroughly enjoyed our stay

The best experience I have ever had. We chose the Afternoon tea for 2 and it was spectacular. Teresa was our designated Waitress and Fai. From a wide selection of unlimited teas to chose from, desserts, caviar, salmon sandwiches and more. If anyone ever visits Emirates palace I highly recommend choosing the Afternoon tea for 2 for a royal experience. Teresa and Fai was exceptional in explaining and serving my husband and I. Bravo!! Will definitely be seeing us again.

The service is bad. The employees didn't ask what we want. The hotel is wonderfulan unimaginable. The coffee is too expensive

Beautiful hotel to visit. The Golden Cappuccino at Le Cafe was lovely, however we did not find the staff overly friendly. We did not realize you can visit the Palace Hotel without reserving the Golden Cappuccino. We also thought we would be allowed to visit the gardens if we reserved coffee, but this was not the cae.

Great service of Marshall in Le Café at Emirates Palace! Nice Place, good coffee and icecream with Gold!

We did not have reservations for their high tea, but opted to order a pot of tea and scones. We arrived a half hour before the close of tea, which may have contributed to the very spotty service. We had four different servers and had trouble getting our check. We did enjoy the tea we chose and the scones were delicious. However, when we asked if we could purchase the current berry flavored tea, we were told yes, at their little store across the way. We and several other families waited for someone to serve us. When a young woman arrived we asked to buy the tea. She was quite rude and told us they don’t sell tea. We wouldn’t have asked had we not been told by one of their servers that they did. While the hotel is exquisite, their service needs work to bring it up to the seven star standard they claim.

Everyone speaks about it We were four and booked for afternoon tea 3 we’re served first only the beverage I waited a lot for my drink When we finished the drinks then food arrived! I argued with the waiter than this was a bad service At the end the manager (?) arrived and apologized for the inconvenience saying the bill was for the house Then another waiter arrived with the bill!!! Of course we paid but all this was so strange and annoying Nevertheless the beverage and food was nice Service very VERY bad

Visit this amazing cafe today for quick sneak in, tried their Gold flack coffee which was amazing indeed. The mango base cheesecake was topnotch. The presentation and service was really great, special thanks to Fitrina for being very attentive and recommending. Definitely a must visit place.

The Emirates Palace has to be seen to be believed. All $ 3.8 billion of it !! The building is remarkable and even though you cannot wander to the beach or accomodation areas, you can wander throughout the main building on the way to the Cafe for your Golden Cappuccino. For A$80 you can wander the foyer and shops then sit down for a slice of cake and coffee. The coffee wasn't great so if you are fanatical about the strength and heat of your coffee then you might be disappointed. Ours was luke warm albeit with the 24 carat topping. The slice was yummy. You are really paying for access and the unique experience to tell your friends about the amazing complex and what gold "tastes" like. Fun but not obligatory.

We just dropped in about 1:30 on a Monday and walked right in. Great service from Marshall and we had the 23k gold cappuccino and the 23k Gold Ice ( chocolate vanilla twist waffle cone with a sheet of gold on it.). Everyone was very friendly and we enjoyed a luxurious treat in a beautiful setting.

Perfect Café with nice staff.. Especially thank you to Marshall, who shows us perfect service and great cooperation.

it was fantastic, to drin that golden coffee in the lounge of the hotel, and the lounge and the hotel are so amazing too. go in the evening then the light outside are like a fairy tale-

Thank You Episode membres Myo Moe Rian Thank you for having a great time, Santorum. I'll be back 😊 Tetchin and Grandpa seemed to have fun, too.