The room was good, but my breakfast experience on the day of checkout was very disappointing. Breakfast service was scheduled to start at 6:30 AM, and I arrived at the mess hall at 6:21 AM because my pickup for an offshore assignment was also scheduled for 6:30 AM. The food was already prepared, but I was not allowed to eat. I understand the importance of following timings and rules, and I respect them. However, when a guest is checking out and has an urgent work-related commitment, a little understanding and flexibility would make a big difference. Good hospitality is not just about providing a good room; it is also about understanding guests' situations and treating them with consideration. Very disappointed...
City Seasons Al Hamra Abu Dhabi
Address: Electra Street, Corner Najda StreetAvailability
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Facilities
Reviews
I had a very enjoyable stay at City Seasons Al Hamra Hotel Abu Dhabi. The room was exceptionally spacious, clean, and comfortable, making my stay very relaxing. The breakfast offered a good variety of fresh and tasty options, and the quality exceeded my expectations. One of the highlights of my stay was the professionalism and kindness of the hotel staff, who were always welcoming and ready to help. The location is also convenient, with easy access to many attractions, shops, and transportation. Overall, the hotel provides excellent value for money, and I would gladly stay here again and recommend it to anyone visiting Abu Dhabi.
I’ve been staying at City Seasons Al Hamra Hotel Abu Dhabi almost every week, and it has become my go-to hotel whenever I’m in the city. The location is incredibly convenient, making it easy to get around Abu Dhabi, and the rooms are always clean, comfortable, and relaxing after a long day. What truly makes every stay special is the exceptional hospitality of the staff. A special thank you to Jerald, Lean, and Louie for always being warm, welcoming, and attentive. Their professionalism and genuine care make me feel at home every time I visit. I would also like to recognize Mr. Qarim, the manager, for leading such an outstanding team. It is clear that great leadership is reflected in the excellent service and positive atmosphere throughout the hotel. Thank you to everyone at City Seasons Al Hamra Hotel for consistently providing such a comfortable and enjoyable experience. I highly recommend this hotel to anyone looking for convenience, comfort, and exceptional customer service in Abu Dhabi. I look forward to many more stays!
⭐⭐⭐⭐⭐ An Exceptional Stay at City Seasons Al Hamra Hotel From the moment I arrived, I knew this would be a wonderful stay. My first impression was made by Jerald, who welcomed me with the warmest smile. He immediately asked if I would like a complimentary upgrade from a twin room to a luxury family room. Of course, I happily said yes! His kindness and genuine hospitality made me feel valued right from the start.I would also like to thank Louie, Lean, and Shashi. After Jerald handed over my check-in to your care, each of you continued to provide outstanding service. You were all friendly, attentive, and made sure I had everything I needed throughout my stay. The breakfast was incredibly delicious, with a great variety of options, and every meal was enjoyable. The overall experience exceeded my expectations, thanks to the amazing team and their exceptional hospitality.Thank you, City Seasons Al Hamra Hotel, for such a pleasant and memorable stay. I highly recommend this hotel to anyone looking for outstanding service, comfortable accommodations, and a welcoming atmosphere. I will definitely be back!
I had a pleasant stay at City Season Al Hamra Hotel. The location is very convenient, close to shops, restaurants, and key areas in the city. The rooms were clean, comfortable, and well-maintained, making it a great place to relax after a long day. The staff were friendly, accommodating, and always ready to assist with any requests. Check-in and check-out were smooth and hassle-free. I also appreciated the overall value for money, as the hotel offers good quality service at a reasonable price. Overall, I would recommend this hotel to anyone looking for a comfortable and convenient stay. I would definitely consider staying here again.
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